Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Shannon Sheldon

Lincoln Park,MI

Summary

  • Dedicated to turning out drinks efficiently and accurately handling special orders. Resourceful and adaptable with a quality-driven mindset and history of creating unique cocktails to set bar apart from the competition.
  • Hardworking professional adept at growing bar sales, reducing costs and optimizing performance to support all customer needs. Well-organized and dependable with a positive and friendly nature.
  • Experienced in preparing drinks, stocking bar supplies and keeping areas clean and tidy. Focused on providing responsible alcohol service.
  • Develop and test signature drinks for innovative approaches to attracting new customers and increasing revenue.

Overview

21
21
years of professional experience
3
3

State Certifications

Work History

Licensed Mixologist/Bartender

The Gold Star Bar
06.2021 - 02.2024
  • Upheld strict regulations for safe alcohol service.
  • Designed custom cocktail menus tailored specifically for special occasions, along with the bar atmosphere.
  • Kept an impeccably clean, attractive and well-stocked bar area.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Enhanced customer experience by creating visually appealing and innovative cocktails.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Licensed Mixologist/Bartender

Salute' Taverna' Italian Restaurant
01.2023 - 05.2023
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Input orders into system at point of sale and created guest checks.

Office Manager

Maintenance Home & Repair
04.2018 - 02.2019
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.

General Wireless Store Manager

Sprint/Nextel Corporation
01.2003 - 02.2009
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Education

Associate of Science - Business Management

Ashworth College
Norcross, GA
01.2004

General Education & Accounting/business/economics

Holly High School
Holly, MI
05.1994

Skills

  • Liquor Law Compliance
  • Successful Social Media Marketing
  • Cash Handling Accuracy
  • Hospitality service & Sales expertise
  • New Hire Training
  • Supply and Inventory Maintenance
  • New Cocktail Creation
  • Team player attitude

Certification

Responsible Alcohol Manager

Michigan Alcohol Seller Service Course

Master Bartender

State Certification

Timeline

Licensed Mixologist/Bartender

Salute' Taverna' Italian Restaurant
01.2023 - 05.2023

Licensed Mixologist/Bartender

The Gold Star Bar
06.2021 - 02.2024

Office Manager

Maintenance Home & Repair
04.2018 - 02.2019

General Wireless Store Manager

Sprint/Nextel Corporation
01.2003 - 02.2009

Associate of Science - Business Management

Ashworth College

General Education & Accounting/business/economics

Holly High School

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Shannon Sheldon