Shannon Shevlin
Eden Prairie,MN
Overview
3
3
years of professional experience
Work History
Sales Associate
Altar'd State
11.2024 - 03.2025
- Established connections with customers to promote repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Massage Envy
10.2023 - 03.2024
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
- Confirmed appointments and updated client records.
- Routine customer service phone calls, emails, and paperwork
- Regrouping with massage therapists and estheticians to give guests the best tailored experience
- Selling memberships and enhancements, as well as routine cleaning and closing duties
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Manager
Ebisu
07.2023 - 08.2024
- Gave engaging customer services to troubleshoot guest problems by exercising product knowledge and company policies.
- Operation of a POS system and documented daily finances
- Maintained store organization and cleanliness by restocking merchandise, arranging displays, and ensuring an appealing shopping environment.
- Learned and adapted quickly to new technology and software applications.
Sales Associate
American Eagle Outfitters
06.2022 - 04.2023
- Assisted customers in fitting rooms and troubleshooting customer problems
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Regularly meeting and exceeding sales goals set by the company
- Operation of a POS system
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Arts - Political Science And Spanish
Augsburg University
Minneapolis, MN05-2028
High School Diploma -
Eden Prairie High School
Eden Prairie, Minnesota06-2023
Skills
- Enthusiastic team worker
- Highly developed communication skills
- Diligent/efficient work ethic
- Fast learner to new policies and technologies
- Confident when working independently
- Data entry
- Problem-solving
- Outgoing personality
- Client services
- Bilingual communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Altar'd State
11.2024 - 03.2025
Receptionist
Massage Envy
10.2023 - 03.2024
Manager
Ebisu
07.2023 - 08.2024
Sales Associate
American Eagle Outfitters
06.2022 - 04.2023
Bachelor of Arts - Political Science And Spanish
Augsburg University
High School Diploma -
Eden Prairie High School
Similar Profiles
Meredith NiemiMeredith Niemi
Operations Manager at Altar'd StateOperations Manager at Altar'd State
Breann HendersonBreann Henderson
Brand Representative at Altar'd StateBrand Representative at Altar'd State
Alyssa O'KeefeAlyssa O'Keefe
Brand Representative at Altar'd StateBrand Representative at Altar'd State
Claire HarperClaire Harper
Guest Lead at Altar'd StateGuest Lead at Altar'd State
Ben PaulBen Paul
Outside Sales Consultant at CoverallOutside Sales Consultant at Coverall