Shannon Shirey
Carrollton,GA
Summary
Compassionate Medical Assistant Student with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Professional Park Medical Services
Carrollton, GA
01.2012 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Performed data entry tasks related to billing and collections procedures.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Entered insurance, demographics and health history into patient database.
- Took messages from patients and promptly relayed to appropriate staff.
- Informed patients of financial responsibilities prior to rendering services.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Certified Pharmacy Technician
Walgreens
Carrollton, GA
01.2004 - 01.2012
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Performed administrative duties such as filing, data entry, answering phones.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Education
Medical Assisting Diploma - Health Sciences
West Georgia Technical College
Waco, GAMedical Assisting Externship -
Tanner Healthcare For Children
Carrollton, GAMedical Assisting Externship -
Professional Park Medical Services
Carrollton, GASkills
- Communication skills
- Problem solving
- Patient care
- Customer service
- EMR / EHR
- Documentation
- Medical charting
- Medical office procedures
- Organizational skills
- CPR certified
Certification
- CPR Certified BLS- Valid through 05/2026
- Certified Pharmacy Technician 2006-2012
Accomplishments
- President's List 2024
- Honor Graduate- West Georgia Technical College 2025
References
References available upon request.
Timeline
Medical Receptionist
Professional Park Medical Services
01.2012 - Current
Certified Pharmacy Technician
Walgreens
01.2004 - 01.2012
Medical Assisting Diploma - Health Sciences
West Georgia Technical College
Medical Assisting Externship -
Tanner Healthcare For Children
Medical Assisting Externship -
Professional Park Medical Services
Similar Profiles
KRUPA PAREKHKRUPA PAREKH
Financial Representative at Park West Professional ServicesFinancial Representative at Park West Professional Services
Muskaan TooraMuskaan Toora
Loan Processor/Customer Service Representative at Park West Professional ServicesLoan Processor/Customer Service Representative at Park West Professional Services
Felipe SaavedraFelipe Saavedra
Financial Services Representative / Assessor at Park West Professional ServicesFinancial Services Representative / Assessor at Park West Professional Services
Shawn WaldropShawn Waldrop
Crew Member at McDonald'sCrew Member at McDonald's
Ashley WallAshley Wall
Kennel Technician at Southern Veterinary HospitalKennel Technician at Southern Veterinary Hospital