Shannon Simmons
Acworth,GA
Summary
Organized and reliable administrative professional seeking an entry-level Deputy Criminal Court Clerk position. Brings strong attention to detail, basic knowledge of court procedures, and the ability to accurately process records, filings, and confidential information. Demonstrated strengths in customer service, data entry, and maintaining orderly records in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Lead CSR
Circle K
05.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Network Analyst
Uniti Group
08.2020 - Current
- Administered and prepared programs for Voice networks, developed network resources and trained support personnel to provide Tier I support to end users.
- Upgraded network software and hardware for optimized performance.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
Associate of Science - Criminal Justice
Atlanta Technical College
Atlanta, GA05-2027
High School Diploma -
Pickens High School
Jasper, GA06-2019
Skills
- Data entry
- Document preparation
- Strong organization
- Payment collection
- Dispute resolution
- Teamwork
- Customer service
Accomplishments
Completed a Criminal Justice Pathway Program within Pickens High School
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Lead CSR
Circle K
05.2023 - Current
Network Analyst
Uniti Group
08.2020 - Current
Associate of Science - Criminal Justice
Atlanta Technical College
High School Diploma -
Pickens High School