Shannon Simpson
Business office Manager
Brookfield,CT
Summary
Motivated Director of Finance promoting more than 20 years of proficiency in identifying and analyzing trends and partnering with other departmental leaders. Action-oriented individual with experience tracking actual business results against plans, including acquisitions. Offering exceptional issue resolution and staff training skills.
Overview
30
30
years of professional experience
Work History
Director of Finance
Athena, Laurel Ridge Health Care
04.2022 - Current
- Reconcile the daily census, along with the monthly census for the month end
- Bill Medicare, Medicaid, Private Pay and all third-party insurances
- Watch all Medicaid pending cases and make sure they get granted without diversions
- Oversee the assistant with her duties.
- Streamlined financial reporting processes by implementing more efficient software systems and optimizing data management.
- Optimized cash flow management through diligent monitoring of receivables.
- Instituted best practices in financial management processes by conducting regular reviews of procedures, policies, and systems for continuous improvement opportunities.
- Developed accurate monthly forecasts using historical data trends combined with current market conditions for enhanced decision-making capabilities.
- Successfully managed multiple, concurrent projects by prioritizing tasks and allocating resources efficiently.
- Reduced overhead costs by identifying inefficiencies and implementing targeted cost-saving measures.
- Set clear departmental objectives and developed effective strategies to achieve targeted goals.
- Drove revenue stream development through strategic collaboration and partnerships.
Biller
Senior Philanthropy of Western, Westport and Long Ridge
08.2021 - 04.2022
- Reconcile the census daily for the three buildings, reconcile the month end close process for the three buildings, bill Medicare, Medicaid and the private insurance companies
- Post cash for all three buildings
- Matrix is the software system used for two of the buildings and AHT is the software system used for the third building
- Communicate with the Admissions Regional to coordinate entry into AHT and decide about payers of a Potential resident coming in
- Assist the Business Office with paperwork needed for Medicaid renewals or new applications
- Follow up on all Medicare, Medicaid and Insurance claims
- And all other duties assigned.
Regional Business Office Manager
Apple Rehab
03.2019 - 08.2021
- Oversee Accounts Receivable for 7 Nursing homes
- Prepared monthly Reports that went to the Corporate team
- Conducted A/R reviews with the bookkeepers once a month
- Advised and helped any collection efforts needed for any of the payers ie
- Private, Medicare, Medicaid private Insurance companies
- Attended meetings when needed
- Went to each of the nursing homes on an ongoing basis
- Reviewed the reconciliation of RFMS system.
Regional Business Office Manager
Athena- Newtown Rehabilitation & Health Care Center
06.2018 - 03.2019
- Oversee Accounts Receivable for Newtown Rehab, Beacon Brook and Laurelridge, manage all residents accounts, accurately and efficiently bill Medicare, Medicaid, Private Pay and third party billing payers
- Make deposits daily and post cash daily
- Balance all end if the month census, cash deposits
- Complete month end accounting reports
- Advise all family members that are pending Medicaid of the regulations of spend down and applied income rules
- Make all collection efforts and prepare all write off reports to corporate
- Attend daily morning meetings, weekly Medicare meetings and every other month ar reviews
- Pre pare unpaid resident days report for all three of my homes
- Project cash once a month and be on a regional call monthly
- Oversee all aspects of the business office for The three homes.
Regional Business Office Manager
Athena- Abbott Terrace
09.2015 - 05.2018
- Oversee Accounts Receivable for Abbott Terrace, Beacon Brook and Laurelridge, manage all residents accounts, accurately and efficiently bill Medicare, Medicaid, Private Pay and third party billing payers
- Make deposits daily and post cash daily
- Balance all end if the month census, cash deposits
- Complete month end accounting reports
- Advise all family members that are pending Medicaid of the regulations of spend down and applied income rules
- Make all collection efforts and prepare all write off reports to corporate
- Attend daily morning meetings, weekly Medicare meetings and every other month ar reviews
- Pre pare unpaid resident days report for all three of my homes
- Project cash once a month and be on a regional call monthly
- Help out in other homes when a director or regional is out.
Business Office Manager
Athena- Beacon Brook Health Center
09.2014 - 09.2015
- Oversee Accounts Receivable, manage all resident accounts, accurately and efficiently bill Medicare, Medicaid, Private Pay and third party billing payers
- Make deposits daily and post the cash daily
- Balance all end of month census, cash deposits
- Complete month end accounting reports and send to regional manager
- Advise all family members that are pending Medicaid of the regulations of spend down and applied income rules
- Make all collections efforts and prepare all write off reports to corporate
- Attend daily morning report meetings, weekly Medicare meetings and quarterly A/R meetings.
Business Office Manager
HealthBridge - Danbury Health Care
11.2012 - 09.2014
- Oversee Accounts Receivable, Accounts Payable, Receptionists, manage all resident accounts, accurately and efficiently bill Medicare, Medicaid, Private Pay and third party billing payers
- Always bill Managed Care and commercial claims upon discharge as to keep the DSO low
- Check all data entered by admissions to make sure it is accurate for billing
- Balance census daily and monthly
- Post cash daily and make sure it balances at the end of the month
- Complete month end accounting and balancing reports, send to regional manager for approval
- Advise families that are pending Medicaid if the regulations of spend down and applied income rules
- Make all collections efforts and prepare all write off reports to corporate
- Attend daily report meetings, weekly pending Medicaid meetings and monthly A/R meetings
- Process all consolidated bills, order all office supplies for the entire Business Office including forms
- Perform any and all tasks assigned from the Administrator.
Business Office Manager
Health Bridge- Long Ridge of Stamford
04.2011 - 11.2012
- Oversee Accounts Receivable, Accounts Payable, Receptionists, manage all resident accounts, accurately and efficiently bill Medicare, Medicaid, Private Pay and third party billing payers
- Entering all data for new admissions for the census, balance all end of month census, and cash deposits
- Complete month end accounting report and send to regional manager for approval
- Post all cash deposits daily
- Advise all family members that are pending Medicaid of the regulations of spend down and applied income rules
- Make all collection efforts and prepare all write off reports for corporate
- Attend daily morning meetings, weekly pending Medicaid meetings and monthly A/R meetings
- Process all consolidated bills and order all office supplies for the entire Business office including forms
- Perform any and all tasks assigned by the administrator.
Assistant Business Office Manager
Pope John Paul
02.2011 - 04.2011
- Worked with Business Office Manager, kept accurate census, sent all necessary paperwork to the state of Connecticut for Medicaid residents
- Worked closely with families during the Medicaid Pending process
- Sent all related paperwork to the regional office for the process of billing
- Verified insurance with every new Admission
- Gave residents money from their residents trust account when requested
- Perform any and all tasks assigned by the Business Office Manager.
Business Office Manager
Health Bridge - West River Health Care
06.2010 - 02.2011
- Oversee Accounts Receivable, Accounts Payable, Receptionists, manage all resident accounts, accurately and efficiently bill Medicare, Medicaid, Private Pay and third party billing payers
- Entering all data for new admissions for the census, balance all end of month census and cash deposits
- Complete month end accounting and balancing, send reports to regional manager
- Post all cash deposits daily
- Advise all family members that are pending Medicaid of the regulations of spend down and applied income rules
- Make all collections efforts prepare all write off reports for corporate
- Attend daily morning report meetings, weekly pending Medicaid meetings and monthly A/R meetings
- Order all office supplies for the entire Business Office including ordering forms
- Perform any and all tasks assigned from the Administrator.
Assistant Business Office Manager
Bethel Health Care Center
06.2009 - 06.2010
- Billed Medicare A and B claims
- Post Medicare deposits
- Complete Medicare benefits exhaust log, non skilled logs and keep current
- Entering and keeping accurate files of all Medicare patients
- Send all necessary documents to the State of Connecticut for all state aid residents
- Maintain accurate resident trust records, i.e
- Posting deposits, writing checks and posting withdrawals from the residents accounts for transactions.
HairStylist/Owner
Candlewood Shears/ Phoenix Hair Salon
05.2003 - 05.2010
- All aspects of hair coloring, cutting, perming, straightening
- Including all duties of an owner, i.e
- Daily deposits, filing quarterly sales and use taxes to the state
- Paying bills associated with business expenses.
Driver
Student Transportation Of America
11.2006 - 06.2009
- Keep accurate pre trip book, make sure School Bus is always in proper order before and after each run, make sure children are driven to and from school safely and timely
- Keep CDL licensure with school bus endorsement.
Business Office Manager
Bethel Health Care Center
07.1994 - 05.2003
- Manage Business Office staff, bill Medicare A and B, Private Pay, Medicaid and third parties
- Maintain accurate census daily, make daily deposits
- Provide the State of Connecticut with all necessary paperwork for Medicaid recipients
- Balance all revenue journals at the end of each month
- Keep updated on all new changes for Medicare and Medicaid
- Work closely with Admissions and case management
- Keep accurate records on all residents financial records
- Run reports and keep the administrator up to date on all problem cases
- Assist families with applying for Medicaid.
Education
High School Diploma -
Danbury High School
Danbury, CTBachelor of Science - Healthcare Administration
Southern New Hampshire University
Hooksett, NH04.2025
Skills
- Cash Flow Management
- Audit management
- Working capital management
- Cost Control
Timeline
Director of Finance
Athena, Laurel Ridge Health Care
04.2022 - Current
Biller
Senior Philanthropy of Western, Westport and Long Ridge
08.2021 - 04.2022
Regional Business Office Manager
Apple Rehab
03.2019 - 08.2021
Regional Business Office Manager
Athena- Newtown Rehabilitation & Health Care Center
06.2018 - 03.2019
Regional Business Office Manager
Athena- Abbott Terrace
09.2015 - 05.2018
Business Office Manager
Athena- Beacon Brook Health Center
09.2014 - 09.2015
Business Office Manager
HealthBridge - Danbury Health Care
11.2012 - 09.2014
Business Office Manager
Health Bridge- Long Ridge of Stamford
04.2011 - 11.2012
Assistant Business Office Manager
Pope John Paul
02.2011 - 04.2011
Business Office Manager
Health Bridge - West River Health Care
06.2010 - 02.2011
Assistant Business Office Manager
Bethel Health Care Center
06.2009 - 06.2010
Driver
Student Transportation Of America
11.2006 - 06.2009
HairStylist/Owner
Candlewood Shears/ Phoenix Hair Salon
05.2003 - 05.2010
Business Office Manager
Bethel Health Care Center
07.1994 - 05.2003
High School Diploma -
Danbury High School
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Similar Profiles
Edward BakerEdward Baker
Licensed Nursing Home Administrator at Sharon Health Care Center Athena Health Care CenterLicensed Nursing Home Administrator at Sharon Health Care Center Athena Health Care Center
Andrea DomeniciAndrea Domenici
Project Manager at Athena Health Care SystemsProject Manager at Athena Health Care Systems
Kewessa AubaKewessa Auba
Customer Service at Athena Health Care SystemsCustomer Service at Athena Health Care Systems
Christopher FerraraChristopher Ferrara
Receiving & Shipping Associate at Bridgewater Chocolate LLCReceiving & Shipping Associate at Bridgewater Chocolate LLC
Maria NeufeldMaria Neufeld
Program Coordinator at Newtown Community CenterProgram Coordinator at Newtown Community Center