Shannon Smith
Lone Tree,CO
Summary
Detail-oriented and methodical Closer successful in assembling closing documentation for all loans. Work quickly and accurately to meet strict standards, clear issues and prepare document packages. Handle industry-funded and government-backed loans with skill and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loan Closer/ Post Closing Specialist
Westamerica Bank
06.2007 - 05.2008
- Improved loan closing process by implementing streamlined procedures and enhanced communication strategies.
- Reduced turnaround time for loan approvals by diligently reviewing applications and promptly addressing any discrepancies.
- Enhanced customer satisfaction with timely and accurate completion of all loan closing tasks, including verifying documentation and ensuring compliance with regulations.
- Collaborated closely with underwriting team to expedite loan decision-making processes, resulting in shorter waiting periods for clients.
- Streamlined post-closing processes by implementing efficient document management strategies.
- Reduced errors in loan documents by conducting thorough reviews prior to submission.
- Expedited funding disbursements by effectively coordinating with escrow agents and attorneys.
- Ensured compliance with federal, state, and company regulations regarding mortgage transactions and post-closing activities.
Closer and Post Closing Specialist
MortgageIT, Inc., A Subsidiary Of Deutsche Bank
09.2005 - 08.2006
- Closed deals by building strong rapport with clients and addressing their needs.
- Streamlined post-closing processes by implementing efficient document management strategies.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Collaborated with the sales team to identify potential opportunities for upselling loans
- Reduced errors in loan documents by conducting thorough reviews prior to submission.
- Expedited funding disbursements by effectively coordinating with escrow agents and attorneys.
- Ensured compliance with federal, state, and company regulations regarding mortgage transactions and post-closing activities.
- Improved workflow efficiency by training new team members on post-closing procedures and best practices.
- Managed a high volume of loan files, maintaining organization and accuracy throughout the post-closing process.
- Communicated proactively with clients to address concerns or answer questions related to their loans after closing.
Education
High School Diploma -
Metropolitan State University of Denver
Denver, COSkills
- Certified Notary and E Notary
- Data Collection
- File Management
- Regulatory Compliance
- Time Management
- Closing Procedures
- Customer Service
- Critical Thinking
- Title Examination
- File Auditing
- Document Review
- Quality Control
Certification
Certified Notary as of 12/19/23
Timeline
Loan Closer/ Post Closing Specialist
Westamerica Bank
06.2007 - 05.2008
Closer and Post Closing Specialist
MortgageIT, Inc., A Subsidiary Of Deutsche Bank
09.2005 - 08.2006
High School Diploma -
Metropolitan State University of Denver
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