SHANNON SMITH
Ashland City,TN
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
Work History
SERVER/BARTENDER
IL Forno Restaurant
Nashville, Tn
01.2022 - 02.2025
- Taking food and beverage orders, running all drinks and following up with food runners to ensure top-quality service
- Resetting tables by removing courses and replacing utensils
- Greeted and maintained relationships with regular customers
FOH Manager/Catering Assistant
Wild Eggs
Nashville, Tn
01.2017 - 01.2019
- Supervised daily restaurant operations and staff to ensure quality service
- Created, updated and implemented training plans
- Managed inventory levels and ordered supplies to meet demand efficiently
- Assisted with catering operations including food prep and delivery
SERVER
J Alexander's Restaurant
Nashville, Tn
01.2013 - 01.2016
- Worked with an extensive wine list, attending classes monthly
- Learning every aspect of the food menu and special dishes
- Trained new staff members of the front of house
- Recommending wine pairings with dishes along with desserts
Education
COLLEGE -
Middle Tennessee State University
01.2009
SECONDARY SCHOOL -
Hillwood High School
01.2006
Skills
- Serving Experience
- Bartending Experience
- Wine Knowledge
- Culinary Experience
- Restaurant Management
- Banquet Experience
- Catering Experience
- Computer and POS Knowledge
Timeline
SERVER/BARTENDER
IL Forno Restaurant
01.2022 - 02.2025
FOH Manager/Catering Assistant
Wild Eggs
01.2017 - 01.2019
SERVER
J Alexander's Restaurant
01.2013 - 01.2016
COLLEGE -
Middle Tennessee State University
SECONDARY SCHOOL -
Hillwood High School
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