Shannon Sofsky
Summary
Dynamic security professional with extensive experience at Syracuse Mets and Syracuse University, adept at enhancing workplace safety through proactive surveillance and effective communication. Proven ability to manage teams and streamline operations, ensuring compliance and fostering a secure environment. Skilled in records management and committed to teamwork, resulting in improved security protocols and staff morale.
Professional and resourceful administrative specialist prepared for this role. Strong background in managing schedules, maintaining accurate records, and ensuring smooth daily operations. Known for reliability, adaptability, and collaborative approach. Skilled in communication, organization, and problem-solving.
A dedicated academic professional with expertise in overseeing student registration and academic record management. Proficient in handling confidential information and ensuring compliance with institutional policies. Known for strong collaborative skills and delivering consistent, high-quality results.
Overview
21
21
years of professional experience
Work History
Security Guard and Supervisor
Syracuse Mets
04.2020 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Enhanced team morale and cohesiveness with regular training sessions on security best practices.
- Increased staff compliance with security protocols through effective communication and enforcement.
Security Supervisor
Syracuse University
08.2017 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
District Registrar and IT Dept Typist
Central Square School District
07.2017 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Data Coordinator collaboration and main source of all Schooltool enrollment and census changes for students including McKinney Vento students.
- Organized and maintained precise confidential personnel files.
- Purchasing and Inventory Control for IT Department.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Resolved student registration issues to reduce acceptance, enrollment and exit delays.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Ensured compliance with federal and state regulations regarding student records, safeguarding privacy and institutional reputation.
- Enhanced data accuracy in student records with meticulous attention to detail in updating and maintaining databases.
Attendance and Main Office Secretary
Altmar Parish Williamstown School District
08.2004 - 07.2017
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Implemented new software systems that increased efficiency within the main office while also providing training sessions for team members including Schooltool and main contributor to implementation team.
- Trained new administrative staff members on company procedures and software applications, supporting seamless transitions into their roles.
- Served as a key resource for employees, offering guidance on company policies and procedures while also addressing concerns in a timely manner.
- Created detailed reports and presentations for senior leadership, contributing to informed decision-making processes.
- Contributed to workplace safety initiatives by adhering to guidelines, participating in drills, and assisting with emergency preparedness planning.
- Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
- Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
- Improved student attendance rates by accurately tracking and monitoring daily absences and tardiness.
- Corrected discrepancies and posted daily summary report on absences.
- Maintained student attendance records for students and recorded in student information system.
- Supported the school''s mission of promoting academic success by closely monitoring students'' attendance patterns for early intervention efforts.
- Supported a positive school culture by participating in student-focused events and extracurricular activities when possible, demonstrating dedication to the success of all students.
- Processed student registrations and withdrawals.
Education
No Degree - Notary License
New York State Notary
Syracuse, NY06-2023
No Degree - Security
New York State Security License
Syracuse, NY08-2017
High School Diploma -
Central Square School District
Central Square, NY06-1987
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Records management
- Admissions support
- Database administration
- Enrollment management
- Academic calendar management
- Admissions and registrations
- Multitasking Abilities
- Teamwork
Timeline
Security Guard and Supervisor
Syracuse Mets
04.2020 - Current
Security Supervisor
Syracuse University
08.2017 - Current
District Registrar and IT Dept Typist
Central Square School District
07.2017 - Current
Attendance and Main Office Secretary
Altmar Parish Williamstown School District
08.2004 - 07.2017
No Degree - Notary License
New York State Notary
No Degree - Security
New York State Security License
High School Diploma -
Central Square School District
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