Shannon Stalker
Summary
Resourceful Librarian with meaningful experience cataloging and organizing library collections. Tactfully provides patrons with insightful direction to maximize customer service utility. Knowledgeable operator of library resources and passionate problem solver.
Overview
14
14
years of professional experience
Work History
Paraprofessional/Librarian
Three Rivers Community Schools-Norton Elementary
2013.09 - Current
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Created programs and activities to promote library usage and literacy.
- Maintained library databases to support accuracy and availability in circulation systems.
- Researched and acquired new library materials to maintain updated library collection.
- Managed reserve desk collection of reference materials.
Waitress/Cook
Appolonis Pizza
2013.05 - 2013.09
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Was a cook on both pizza and sub sides
Certified Medical Assistant
Heart City Health Center
2009.03 - 2010.07
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Associate of Applied Science - Medical Assisting
Olympia Career Training Institute
Kalamazoo, MI 02.2005
Nursing
Glenn Oakes Community College
Centreville, MI05.1999
Skills
- Interlibrary Loan Processes
- Supporting User Research
- Inspect Books
- Removing Old Materials
- Appointment Scheduling
- Microsoft Word, Excel, Office
- Basic Insurance Billing and Verification
- General Office Duties
- Blood Draws, EKG's, Minor Surgical Assisting
Accomplishments
- Added [150] new materials to improve library collection.
- Increased efficiency and utilization of library resources by implementing new program on the IFP for students and improving training of teachers.
Timeline
Paraprofessional/Librarian
Three Rivers Community Schools-Norton Elementary
2013.09 - Current
Waitress/Cook
Appolonis Pizza
2013.05 - 2013.09
Certified Medical Assistant
Heart City Health Center
2009.03 - 2010.07
Associate of Applied Science - Medical Assisting
Olympia Career Training Institute
Nursing
Glenn Oakes Community College
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