Shannon Stanley
Risk And Safety Officer
Moyock,NC
Summary
Encouraging manager & team player with twelve years of practice in analytical problem-solving with talents for team building and leading in private industry, public service, and volunteer service. Eight years of service as a manager in patient and pupil transportation. Motivated academic with practical experience serving eleven years in the Department of History, Political Science, & Disaster Science at Louisiana State University-Alexandria. Expertise in identifying and implementing useful executive and developmental methods for success. Foster positive relationships with clients, employees, and students. Seeking a position in public policy and/or administration to continue practicing research methodology and analyze/interpret data, to improve programmatic outcomes.
Overview
11
11
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Operations Manager
Tranquest LLC
Norfolk , VA
06.2023 - Current
- Responsible for supervision of 30 employees at the second-largest private pupil transportation system in the Commonwealth of Virginia.
Accounting, invoicing, project management, and assistant to the CEO. - Assist with shop administrative and maintenance duties.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Transportation Assistant
Tranquest, LLC
Norfolk , VA
11.2017 - 08.2020
- Developed and implemented performance standards and procedural changes to drive productivity and quality
- Researched competitive listings in the area to develop the first web-based employee recruitment strategy in company history
- Revised and updated standard operating procedures for state regulatory compliance and commercial insurance requirements.
- Position consolidated due to COVID-19.
Adjunct Instructor
Louisiana State University (Alexandria)
1 2013 - Current
- Create and offer courses in health care policy, American government, Louisiana government, and public Administration
- Provide written and oral evaluations of student coursework in discussion forums and standardized exams
- Offer constructive criticism in the TurnitIn feedback studio
- Implemented effective classroom management strategies during record enrollment increases in the LSU Online platform
- Moodle and Blackboard experience with annual professional development
- Classroom experience in brick-and mortar settings
- Created and implemented the first university catalog offering in elder health care politics and policy.
EMT-B
Commonwealth of Virginia
06.2017 - 06.2022
- Provide emergency medical assistance to the community at the level of emergency medical technician- basic with the largest all-volunteer rescue squad coalition in the world
- Responded to approximately 10-12 calls per shift
- Develop professional relationships with nurses, doctors, and other providers in pre-hospital and institutional settings
- Instruct EMT-B candidates on proper field techniques as well as test preparation for the National Registry of Emergency Medical Technicians examination
- Proctor state psychomotor examination requirements
- Scheduling Lieutenant responsible for shift management of 80-100 members
- Publish monthly duty schedule in a timely manner and respond to human resource concerns.
- Ensured timely decision-making under pressure during challenging rescue operations.
- Conducted patient intake and triage procedures.
Senior Member
Deck Doers and Home Pros, LLC
01.2015 - Current
- Consultant for residential building contractors and homeowners
- Develop estimates, cost analyses, and proposals to meet client needs
- Assist clients with budgeting real estate projects throughout completion
- Mentor clients on customer relationship management and delivery of professionally regulated services
- Create partnerships with investors and groups with experience in real estate.
Education
B.S. Public Administration -
08.2007 - 05.2010
M.A. Political Science (Public Policy) - undefined
01.2011 - 05.2012
Ph.D. Public Policy and Administration (Health Policy Concentration) - undefined
09.2012 - 05.2020
- First university dissertation completed using data request from the Centers for Medicare and Medicaid Services (CMS).
- Developed quantitative methodology using regression analysis from Microsoft Excel data imported into the Statistical Package for the Social Sciences.
Skills
Administration & Project Management
Media Interview
https://www.kalb.com/video/2020/10/22/lsua-dr-shannon-stanley-previews-final-presidential-debate/
Phone
757-642-8598
Certification
EMT - Certified Emergency Medical Technician
Timeline
Operations Manager - Tranquest LLC
06.2023 - Current
Transportation Assistant - Tranquest, LLC
11.2017 - 08.2020
EMT-B - Commonwealth of Virginia
06.2017 - 06.2022
Senior Member - Deck Doers and Home Pros, LLC
01.2015 - Current
Walden University - Ph.D. Public Policy and Administration (Health Policy Concentration),
09.2012 - 05.2020
American Public University - M.A. Political Science (Public Policy),
01.2011 - 05.2012
Louisiana Christian University - B.S. Public Administration,
08.2007 - 05.2010
Adjunct Instructor - Louisiana State University (Alexandria)
1 2013 - Current