Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Stephens

Trona,CA

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. Proficient in Word and Excel.
I have been with Clinica Sierra Vista for 18 months while finishing my education.

Overview

3
3
years of professional experience

Work History

AFS Case Manager

Clinica Sierra Vista
Ridgecrest , CA
07.2023 - Current
  • Maintained accurate case records and documentation according to agency guidelines.
  • Provided referrals to appropriate medical, mental health, and social services.
  • Utilized case management software and databases for efficient information tracking.
  • Advocated on behalf of clients to secure necessary services and support.
  • Identified barriers to client success and developed strategies to overcome them.

Social Service Coordinators

The Salvation Army
Ridgecrest, CA
08.2022 - 04.2023
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
    Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Coordinated with cross-functional teams to understand material requirements and ensure timely delivery.
  • Organized inventory for multiple locations and diversified product selections.
  • Examined, selected and purchased merchandise consistent with specification requirements.

03/2022 - 08/2022

Trona Joint Unified School District
Trona
03.2022 - 08.2022



  • Monitored student behavior, providing positive reinforcement when appropriate.
  • Attended staff meetings to discuss best practices and new developments in special education services.
  • Explained assignments and relayed information from lead teacher.
  • Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Temp Purchasing Clerk

Trona Joint Unified School District
05.2022 - 07.2022
  • Reviewed invoices for accuracy and completeness prior to processing payments.
  • Maintained and updated vendor databases with accurate information.
  • Researched potential suppliers to ensure competitive prices and quality products.
  • Conducted market research to identify potential new suppliers and products.
  • Reviewed purchase orders for accuracy and compliance with company policies.
  • Maintained company product inventories and kept tabs on materials that were running low.
  • Updated and maintained purchasing records and reports.

Education

Associate of Science - Human Services

Cerro Coso Community College
| Ridgecrest
05-2032

Bachelor of Science - Social Work

Arizona State University
Tempe, AZ
05-2026

Skills

Pricing

Database maintenance

Negotiation

Purchasing strategy

Vendor relations

Microsoft Access
Verbal and Written Communication
Agency Service Requirements
Client Assistance Referrals
Issue Reporting
Attention to Detail
Client and Family Interviews
Collaboration and Teamwork
Case Management
Relationship Building
Client Needs Assessments
Program Evaluation and Improvements
Active Listening
Government Subsidy ProgramsPricing negotiations

Annual case reviews

Documentation proficiency

Case planning

Conflict resolution

Resource management

Timeline

AFS Case Manager

Clinica Sierra Vista
07.2023 - Current

Social Service Coordinators

The Salvation Army
08.2022 - 04.2023

Temp Purchasing Clerk

Trona Joint Unified School District
05.2022 - 07.2022

03/2022 - 08/2022

Trona Joint Unified School District
03.2022 - 08.2022

Associate of Science - Human Services

Cerro Coso Community College

Bachelor of Science - Social Work

Arizona State University

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