SHANNON STEVENS
Dover,OH
Summary
I just recently resigned from my position at R&J Cylinder. I have a vast amount of billing, accounts receivable, accounts payable, office and customer service experience. I am looking for a position where I can fully utilize my current skills and learn new ones.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Clerk
R&J Cylinder
10.2022 - 09.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Responded to inbound inquiries regarding accounts and payments.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Accounts Payable/Accounts Receivable Clerk
Snyder Manufacturing
03.2019 - 11.2021
- My duties include: - Billing: Creating invoices from daily order numbers
- Entering information into computer system (Kammand) to generate customer invoices
- Running daily reports
- - AR: Processing customer payments
- Run checks through check scanner, process credit card and ACH payments and apply to customers accounts
- Correspond with customers who are delinquent and set up payment arrangements
- Approve customer orders and apply prepayments when required
- Month end closing
- - AP: Matching PO’s with packing slips and invoices then coding them by department
- Entering the invoices into computer system
- Processing weekly check runs and making sure reports match the AP handbook journal
- Answering calls from vendors regarding questions about our account
- Month end closing
- - General Office Duty: Answering a multi-line phone system, filing, scanning, faxing and copying.
Chiropractic Assistant
Jacobs Chiropractic Center
08.2016 - 02.2019
- My duties include: - Assisting the Chiropractor with therapies, such as laser, decompression and trigger point therapy
- - Running the front desk which includes: Answering phones, scheduling patients, taking payments, reconciling end of night deposit, typing, faxing and filing
- Received my K-Laser certification in October, 2016
Office Manager
Miller Welding
01.2014 - 08.2016
- Office Management Duties: - Scheduled appointments, answered phones, A/R, A/P, took inventory, payroll and other general office duties.
Education
Business Management, Introduction to College Math, Introduction to Business, Word Processing I and II, Spreadsheet Applications, Introduction to Computer Systems, Desktop Publishing I, Business Computations I, Database Applications, Spreadsheet Applications, Administrative Resource Management, Workgroup Productivity Software, Business Presentations, Project Management for Administrative Professionals, Accounting I (Financial), Business Law and Ethics I, Explorations in Modern Math, Psychology -
Kent State University
New Philadelphia, OH01.2014
Skills
- General Office Skills
- Office Management
- Database Administration
- Spreadsheets/Reports
- Customer Service
- A/P, A/R
- Billing
- Payroll
References
References available upon request
Timeline
Accounts Receivable Clerk
R&J Cylinder
10.2022 - 09.2024
Accounts Payable/Accounts Receivable Clerk
Snyder Manufacturing
03.2019 - 11.2021
Chiropractic Assistant
Jacobs Chiropractic Center
08.2016 - 02.2019
Office Manager
Miller Welding
01.2014 - 08.2016
Business Management, Introduction to College Math, Introduction to Business, Word Processing I and II, Spreadsheet Applications, Introduction to Computer Systems, Desktop Publishing I, Business Computations I, Database Applications, Spreadsheet Applications, Administrative Resource Management, Workgroup Productivity Software, Business Presentations, Project Management for Administrative Professionals, Accounting I (Financial), Business Law and Ethics I, Explorations in Modern Math, Psychology -
Kent State University
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