Shannon Stinchcomb
Westerville,OH
Summary
Tech-savvy professional with proficiency in with outstanding problem-solving and teamwork abilities. Adept at working with private, public and state government clients. Skilled at inspecting organizations' operations, analyzing potential risks and providing recommendations to improve operations.
Overview
21
21
years of professional experience
Work History
Project Executive Director
Equus Workforce Solutions
Columbus, Ohio
03.2012 - Current
- Evaluated company's policies to determine how well standards adhered to best practices.
- Recommended new methods to improve internal controls and operating efficiency.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Produced and reviewed audit reports for submission to government inspectors and advised on audit recommendations and internal controls.
- Exercised appropriate cost control to meet multimillion dollar budget restrictions and maximize profitability.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Updated and maintained internal auditing for exemplary compliance meeting and exceeding 95% corporate benchmark quarterly.
- Coordinated with external auditors and documented process reviews.
- Developed comprehensive performance reports using to strategize resource allocation and establish performance metrics for clients.
Front Office Manager
Embassy Suites Hotel, The Hotel Group
Columbus, Ohio
01.2001 - 01.2012
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Standardized office structures and processes to promote collaboration and increased performance.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Improved customer satisfaction scores by 30% through application of superior conflict resolution and problem-solving skills.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Bachelor of Science - Business Management
University of Minnesota - Crookston
Crookston, MN05.2021
Skills
- Industry Expertise
- Strategic Planning
- Executive Leadership
- Operational Analysis
- Policy and Procedure Adherence
- Program Monitoring
- Performance Optimization Strategies
- Performance Feedback
- Project Oversight
- Nonprofit Communications
- Program Administration
- Analytical and Critical Thinker
- Regulatory Standards
Timeline
Project Executive Director
Equus Workforce Solutions
03.2012 - Current
Front Office Manager
Embassy Suites Hotel, The Hotel Group
01.2001 - 01.2012
Bachelor of Science - Business Management
University of Minnesota - Crookston
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