Shannon Stokes

• Drafted and submitted reports detailing trips, fuel, mileage, and hours.
• Communicated information to parents to promote good communication and transparency.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
• Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
• Worked closely with school administration and transportation to maintain smooth operations.
• Maintained accurate and up-to-date route and time logs.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Transported passengers safely along prescribed routes according to tight schedules.
• Assisted students with boarding and exiting bus to reduce safety issues.
• Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
• Attended pre-trip meetings to support safe transport of students.
• Inspected emergency equipment and verified safe working order for student and driver use.
• Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
• Enforced student behavior policies and responded to student emergencies.
• Kept up to date on local, state and federal regulations related to school bus operations.
• Drove bus along assigned route, picking up students.

• Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
• Maintained and updated office records, both digital and physical.
• Utilized office management software to record and track customer information.
• Input data into spreadsheets and databases.
• Created and maintained detailed records of all office activities.
• Collaborated with various departments to complete assigned tasks.
• Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
• Assisted with onboarding of new employees.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Interacted with customers by phone, email, or in-person to provide information.
• Delivered clerical support by handling range of routine and special requirements.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Covid-19 Shutdown.

• Drafted and submitted reports detailing trips, fuel, mileage, and hours.
• Communicated information to parents to promote good communication and transparency.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
• Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
• Worked closely with school administration and transportation to maintain smooth operations.
• Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Transported passengers safely along prescribed routes according to tight schedules.
• Assisted students with boarding and exiting bus to reduce safety issues.
• Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
• Attended pre-trip meetings to support safe transport of students.
• Inspected emergency equipment and verified safe working order for student and driver use.
• Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Executed proper and timely loading and unloading of passengers.
• Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
• Enforced student behavior policies and responded to student emergencies.
• Kept up to date on local, state and federal regulations related to school bus operations.
• Assisted in loading and unloading students and belongings.
• Recorded bus route and made notes for substitute drivers.
• Drove bus along assigned route, picking up students.
• Created and enforced bus rules and kept expectations posted.
• Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
• Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.

• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.
• Monitored clients' overall health and well-being and noted significant changes.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Recorded status and duties completed in logbooks for management.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Transported clients to and from medical appointments with safety and efficiency.
• Assisted with daily living activities, running errands, and household chores.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Provided safe mobility support to help patients move around personal and public spaces.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Provided compassionate and patient-focused care to cultivate well-being.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.