Shannon Stone
Chapmanville,WV
Summary
Proven achiever with experience at AmeriCorps VISTA, adept in youth engagement and nonprofit management. Spearheaded mentorship programs boosting educational outcomes and enhanced community service quality through effective training. Excelled in partnership development and organizational assessment, driving impactful project planning and execution. Demonstrates exceptional multicultural sensitivity and communication skills.
Overview
7
7
years of professional experience
Work History
VISTA Volunteer
West Virgina Step By Step
10.2022 - Current
- Enhanced educational opportunities by developing tutoring and mentorship programs for at-risk youth.
- Conducted research to identify community needs, informing future project planning and development.
- Trained new volunteers in VISTA policies and procedures, ensuring consistent quality of service across all projects.
- Improved resource accessibility for low-income communities by coordinating donation drives and distribution efforts.
Student Mentor
AmeriCorps VISTA
09.2021 - 09.2022
- Established strong relationships with students, building trust and open communication channels for ongoing support.
- Assisted mentees in setting realistic short-term goals that align with long-term ambitions increasing accountability in goal achievement.
- Improved student satisfaction by providing personalized academic support and guidance.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Assisted in the development of effective study habits, leading to increased test scores and higher grades.
Front Desk Receptionist
Lincolon Primary Care
03.2017 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Associate of Applied Science - Phlebotomy
Southern West Virginia Community And Technical College
Mount Gay, WV05.2000
High School Diploma -
Chapmanville High School
Chapmanville, WV05.1998
Skills
- Youth engagement
- Multicultural Sensitivity
- Website Management
- Organizational Assessment
- Nonprofit Management
- Partnership Development
- Curriculum Design
Timeline
VISTA Volunteer
West Virgina Step By Step
10.2022 - Current
Student Mentor
AmeriCorps VISTA
09.2021 - 09.2022
Front Desk Receptionist
Lincolon Primary Care
03.2017 - 10.2021
Associate of Applied Science - Phlebotomy
Southern West Virginia Community And Technical College
High School Diploma -
Chapmanville High School
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