Shannon Tallis
Suffield,CT - Connecticut
Summary
Resourceful professional in hospitality management known for high productivity and efficient task completion. Skilled in operations management, customer service excellence, and staff training. Excel at communication, leadership, and problem-solving to enhance guest satisfaction and operational success.
Overview
3
3
years of professional experience
Work History
Dance Teacher
Dance Kraze Dance Studio
Enfield, CT - Connecticut
09.2024 - Current
- Motivated students to practice regularly and strive for improvement.
- Maintained a positive and encouraging classroom environment, fostering a passion for dance and creativity among students.
- Selected age-appropriate music and maintained up-to-date knowledge of students' favorite music to incorporate into classes.
- Monitored student progress through regular assessments, providing constructive feedback and personalized coaching to enhance performance.
- Work with my assistant to further educate and advance the knowledge of my students.
Guest Relations Lead
Six Flags New England
Agawam, MA
04.2022 - 11.2024
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Connect with and guide my team members in their work, in order to help them grow as employees and individuals.
- Processed payments using POS system accurately and efficiently.
- Use problem-solving and communicative skills to work with guests and solve issues.
- Train new employees and aid them in becoming knowledgeable about their position and our mission as a team.
Education
Suffield High School
West Suffield, CTSkills
- Class leadership
- Mentoring
- Group and individual instruction
- Safety
- Policy enforcement
- Exceptional communication
- Guest satisfaction focus
Affiliations
- Participate in various out of school team sports that require communication, collaboration, as well as mental and physical skill.
- Balance school, work, sports, family and friends while giving eat my up most attention and effort.
- receiving honor roll certificates throughout my years at school for high grades
- Awarded with honors in both competitive dance and Track and Field
Timeline
Dance Teacher
Dance Kraze Dance Studio
09.2024 - Current
Guest Relations Lead
Six Flags New England
04.2022 - 11.2024
Suffield High School
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