Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon. Taylor

Pasadena,MD

Summary

Excellent multi-tasker and demonstrated team player with a positive attitude. Deadline- driven and strong work ethic. Motivated and dedicated to giving first-class professional service and honest advice to enable sound financial decision-making. Personable and ethical professional. Versed in contract negotiation, contract management and prospecting.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Licensed Realtor

The Jacobs Group Of Long And Foster
03.2021 - Current
  • 20 to 30 hours per week
  • Compared recently sold area properties to determine competitive market prices.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Arranged for inspections and surveys of sold properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
  • Communicated with clients to understand property needs and preferences.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Advised and informed prospective clients on current market activities and conditions.
  • Compared properties with similarly sold properties to determine competitive market prices.
  • Used Bright MLS to develop and maintain list of properties suited to different needs and budgets.

Finance Specialist

Johns Hopkins Care at Home
12.2016 - Current
  • 40 to 60 hours per week
  • Prepared and submitted responses to requests and requirements of auditors.
  • Reduced process discrepancies through measured implementation of performance reporting and data systems.
  • Identified process issues and made recommendations for improvement or correction.
  • Reviewed and submitted financial documentation and reports to support business financial goals and objectives.
  • Prepared monthly reconciliation of accounts receivables and took corrective actions on deviations.
  • Applied proper codes to invoices.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Verified items billed against items ordered and reconciled differences through follow-up with payers
  • Achieved performance goals on consistent basis.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Collected on delinquent accounts to reduce overdue balances.

Claims Reimbursement Specialist

Option Care
11.2012 - 12.2016
  • 40 to 50 hours per week
  • Reviewed insurance and claims documents to verify required information and secure any missing data for processing.
  • Followed up with payers on unresolved Medicaid claims.
  • Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
  • Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
  • Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
  • Conducted full claim investigations and reported updates and legal actions.
  • Escalated files with significant indemnity exposure to supervisor for further investigation.
  • Negotiated with other involved parties to arrange settlements for maximum results.
  • Conducted risk evaluations on claims settlement proposals to encourage sound decision-making regarding settlement offers.
  • Reviewed contracts and policies for government payers, commerical payers.
  • Posted payments to accounts and maintained records.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
  • Calculated adjustments and refunds.
  • Communicated effectively with staff members of operations, finance and clinical departments.
  • Coordinated with contracting department to resolve payer issues.

Receivables Manager

Firstsource Solutions
11.2000 - 03.2012
  • 40 to 60 hours per week
  • Utilized financial software to prepare consolidated financial statements.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Developed strategic plans for day-to-day financial operations.
  • Supported financial director with special projects and additional job duties.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Prepared internal and regulatory financial reports, balance sheets.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Completed daily process adjustments to maintain accuracy.
  • Updated aging reports based on daily audits.
  • Reconciled daily AR ledger and verified proper posting.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Performed testing for billing modules, enhancing new functionality and process improvements.

Education

High School Diploma -

Old Mill High School
Millersville, MD
06.1994

Skills

  • Work Well Independently
  • CMA Software Knowledge
  • Administrative Support
  • Commission Sales
  • Payroll Management
  • Excel, Powerpoint, Adobe
  • Financial Transactions
  • Effective and Professional Communication
  • Superior Attention to Detail
  • Accounting and Bookkeeping
  • Salesforce
  • Financial Management

Certification

  • Licensed Realtor - March 2021 to current

Timeline

Licensed Realtor

The Jacobs Group Of Long And Foster
03.2021 - Current

Finance Specialist

Johns Hopkins Care at Home
12.2016 - Current

Claims Reimbursement Specialist

Option Care
11.2012 - 12.2016

Receivables Manager

Firstsource Solutions
11.2000 - 03.2012

High School Diploma -

Old Mill High School

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