Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Summary
Timeline
Generic
Shannon Thomas

Shannon Thomas

Bolivia,NC

Summary

Adept at driving operational excellence and fostering team collaboration.

Significantly enhanced productivity and safety at Willis Construction. Strategic planning and relationship management skills led to streamlined processes and improved profit margins.

With a focus on quality assurance rather than completing the job as fast as possible, consistently delivered projects that exceeded expectations and saved the customer and the company money in the end because of the ability to deliver on the promises of staying under the budget and closing before the deadlines.

Offering dedication and willingness to learn and grow within dynamic environment. Have the ability to understand key business principles and operational strategies, along with essential problem-solving skills.

Ready to use and develop organizational and decision-making skills in your job opening.

Willing and capable of learning new processes quickly and adapts to customer and company needs.

Hardworking, focused, and diligent with good people and problem-solving abilities.

Will bring a positive attitude and readiness to learn and grow within your company environment. Was raised up to be a hard worker, a team player, to be teachable and to always maximize my strengths. Have the ability and willingness to quickly acquire new skills relevant to role.

Very outgoing, personable and reliable with strong work ethic, quickly learns and adapts to new tasks. Committed to contributing to team success and ensuring high standards of work quality.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Owner/Operator

Attention to Detail Cleaning Service
09.2023 - Current
  • Enhanced team productivity through regular performance evaluations and targeted learning sessions.
  • Led comprehensive safety training sessions for all team members, resulting in a significant reduction of workplace accidents.
  • Championed sustainable building practices that minimized environmental impact while still meeting customer expectations for aesthetics and functionality.
  • Ensured timely completion of projects by closely monitoring progress and addressing potential bottlenecks.
  • Implemented innovative construction techniques that reduced material waste while maintaining structural integrity.
  • Maximized resource utilization by identifying areas for cost reduction and recommending more efficient processes.
  • Mentored 6 to 10 junior staff members at a time, sharing valuable industry knowledge and fostering their professional development within the organization.
  • Conducted regular site inspections to verify adherence to quality standards as well as confirm proper installation of materials according to manufacturer guidelines or code requirements.
  • Oversaw more than 10 different subcontractor relationships, ensuring all parties adhered to contracts and delivered quality workmanship within agreed-upon timelines.
  • Streamlined communication between 14 team members, leading to a more cohesive work environment and better collaboration among trades.
  • Developed strong relationships with suppliers, negotiating advantageous pricing structures that positively impacted profit margins without compromising quality or service levels.
  • Resolved conflicts among crew members, fostering a more harmonious workplace atmosphere conducive to high performance.

Project Manager

Willis Construction
03.2003 - 09.2023
  • Managed 46 projects from procurement to commission.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified plans and resources required to meet project goals and objectives.
  • Successfully managed three different projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among all 12 team members for enhanced collaboration and successful project completion.
  • Collaborated closely with all 8 members of senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Maximized resource utilization by identifying areas for cost reduction and recommending more efficient processes.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
  • Mentored over 40 junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Fostered a culture of innovation and creativity within the 12 man project team, leading to improved problem-solving capabilities and enhanced outcomes.
  • Completed over 40 projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.

Education

High School Diploma - General Studies

Brunswick Learning Center
Southport, NC
06.2000

Skills

  • Very dependable and reliable with strong work ethic
  • Great at multi tasking as a result of great attention to detail
  • Skilled in complex problem-solving and decision-making
  • Teamwork and leadership skills

Accomplishments

I was voted in, by my peers, as Senior

Coordinator at a Cognitive Behavior

Therapy Center and was tasked

with overseeing and coordinating

the daily schedules of 40 men. Being the line of communication between the residents and the staff was also my responsibility. It was up to me to solve most of the problems, issues or concerns that any of the residents had. If I couldn't solve the problem at hand then I would address the problem with one of the clinical supervisors. I was picked to be the top resident because I set a good example and I put in the work necessary to get the most benefit from the program I could. I didn't go around talking about my doings or my intentions, I simply did the work and let my actions speak instead of my words. I led by example and I held myself to the highest standard from the first day to the very last day. I didn't take one day off and I gave my all to the program.

Certification

*Employment Readiness Program

Certification

*Human Resources Development

Certification

*Work Smart Certification

Personal Summary

Proven leader in every possible employment opportunity. I pay attention to every detail, no matter how small it may be. I'm great with customer service and I have a knack for complex problem-solving.

At Willis

Construction, I spearheaded projects ensuring budget adherence

and timely delivery, while my entrepreneurial venture highlighted

my adaptability, my determination and grit and my commitment to the goals I set for myself.

I know how to cultivate strong client relationships through excellent

communication and attention to detail, enhancing business growth

and operational efficiency.

I am extremely loyal and dedicated.

I was hired by Willis Construction in 2003 as an inexperienced laborer. Three years later, in 2006, I was running my own crew.

When the business expanded I was asked to accept the Project

Manager position and I held it until the company closed.

Timeline

Owner/Operator

Attention to Detail Cleaning Service
09.2023 - Current

Project Manager

Willis Construction
03.2003 - 09.2023

*Employment Readiness Program

Certification

*Human Resources Development

Certification

*Work Smart Certification

High School Diploma - General Studies

Brunswick Learning Center
Shannon Thomas