Shannon Thompson

Monitor and provide technical assistance to subcontracted Service Providers/Grantees and activities to ensure compliance with administrative and fiscal regulations in accordance with contract provisions and grant deliverables.

• Liaise and provide direct support to the network of subcontracted Service Providers/Grantees.
• Provide on-the-ground evaluation and responsive support to a diverse representation of service provider organizations across Los Angeles County that experience barriers to access to traditional County funding.
• Participate with Grant Administrator and Grant Development Team in the development and issuance of grants or service contracts in accordance with Exhibit 1, Administered Programs of the TPA project
• Work with a portfolio of grantes eervice providers to ensure access to training for monthly data entry and all grant reporting.
• Work with a network of service providers to establish ongoing quality assurance monitoring processes and reviews including ongoing quarterly meetings.
• Conduct Program Reviews of subcontracted Service Providers and supervision implementation of corrective action plans to ensure high-quality services are provided under CFCI and non-CFCI funding.
• Participate in workgroups and departmental communication to inform senior management team on matters relating to contract compliance.
• Develop, initiate, maintain, and revise policies and procedures for the general operation of the data collection, entry, required reporting, and compliance program for individual Service Provider organizations (as needed).
• Respond to alleged violations of rules, regulations, policies, and standards of conduct by initiating investigative procedures.
• Reports on a regular basis, and as directed or requested to keep the Grant Administrator, Project Manager, and senior management informed on the operation and progress of compliance efforts and grant administration.
• Maintain positive collaborative relationships with grantee Service Provider organizations.
• Troubleshoot and provide mentorship and guidance toward compliance for grantees expert interviewing, researching, analyzing, and communication and recommending solutions toward problem solving and program advocacy
• Conducted compliance audits to ensure adherence to regulatory standards.
• Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
• Streamlined regulatory processes for improved efficiency and reduced errors, leading to better overall compliance.

• Provide direct supervision to team of case managers connecting individuals to intensive case management support directly
• Ensure adherence to funding source contracts and performance standards, prepare written reports on program activities
• Provide leadership bridge that reflects organization mission, vision and values to internal/external stakeholders
• Ensure appropriate data collection and reporting required by funders and government entities
• Assist in interviewing, hiring, training employees assigning workload assignments to be accomplished by staff
• Maintain effective relations with partners and help in the development and management of key strategic partnerships
• Ensure MOU compliance and knowledge of social environments of the LA Region especially underserved populations
• Provide community resource, acuity, care and treatment plans, goals and independent day-to-day life skills
• Dual role providing routine interviewing, researching, analyzing, and communicating information, as well as recommending solutions to problems related to program support
• Implement feedback mechanisms to evaluate the effectiveness of services provided by partners.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

• Work in collaborative/productive partnership with staff and agencies i.e., CES, DMH, VA, DHS, HFH
• Supervise a team of case managers to connect Permanent Supportive Housing properties
• Oversee the services completion of the lease up team, assist with documentation/maintain tracking log of lease up progress
• Develop and maintain rapport w/ community, establish connections mental health, substance abuse, employment, housing retention
• Provide strength-based case management/service coordination services designed to assist w/reaching treatment plan goals
• Formulate a plan of intervention acceptable for the resident proactively facilitated adjustment in the care plan etc for outcome
• Meet with clients 4xs monthly based of acuity, complete intakes, assessments, service and goal plans with client
• Carry caseload of 20 clients guiding clients to independent living and day to day life skills needed to maintain housing