Shannon Tidwell
Camden,AR
Summary
To acquire employment as a Telerheumatology Clinical Registered Nurse using my job skills, education, and experience as my primary directory.
Overview
37
37
years of professional experience
1
1
Certified Case Manager
Work History
Care in the Community Navigator Nurse/ Primary Care Registered Nurse Care Manager Surrogate
Central Arkansas Veterans Healthcare System
05.2018 - Current
- UPL Champion and Trainer, assessing patients during walk-ins identifying sudden or subtle changes in patients’ medical condition delivering information to the Primary Care Physician, and working with interdisciplinary groups
- Assists physician with Battlefield Acupuncture Group
- Works directly with the patient, significant other, and health care team to establish patient-centered care
- Planning during discharge phone calls for appropriate follow-up and coordination for Veterans from discharge to home
- Educating patients and families regarding the care process
- Assisting with Community Care coordination for Veterans
- Educating physicians, nurses, Veterans and support staff on the community care process
- Monitoring Blood pressure, a1c, and returning FIT test to help the provider plan and treatment
- Medication administration, EKG technician, COVID swab testing, and assisting with the COVID clinic as needed in the Recovery waiting room to manage any adverse reactions
- Fill in for Clinic Manager for overall clinic management, functions, and operations, providing patient education and instructions based on identified needs, education level, and ability to learn and validate understanding with appropriate documentation in the medical record
- Assists with all care coordination, management, and facilitating coordination of all services for the primary care pact team
- Provides leadership in interpreting, supporting, and implementing Medical Center and Primary Care Department philosophy, policies, procedures, standards, guidelines, and quality improvement processes with specifications to CAN and elevated blood pressure readings
- Communicates and works effectively with others
- Serves as a consultant in clinical practice for the primary care team
- Efficiently ensuring all pact team chronic pain medicine patients are on a pain contract as appropriated by VA
- Developed education for the Community to assist Veterans with Care and ensure the process is made easier and ongoing evaluation supports that when the Community understands how to assist Veterans it improves care
- Registered Nurse Telepresenting education completed and available to assist Telehealth services at the CBOC for Primary Care currently with assessment needs available to provider and patient
- Telehealth experience in the ER with Neurology services since 2010 to assist with Stroke Assistance through Virtual Emergency Support Program
- Telehealth with Arkansas Childrens Hospital for trauma and burn virtual assistance that began in 2010 also
- Virtual Nurse Procedure assessments at CBOC experience for education and triage to assist Veterans in the home that may not be able to come in for a Nurse Procedure at the El Dorado CBOC Clinic
- In addition to education, provided a Community Care brochure specific to needs of Veterans at the El Dorado CBOC
- This brochure helps Veterans know how to use their VA Community Care benefits, get labs, medical devices, prescriptions and know who to call with any problems along the way
- This has helped Veterans become more confident and prevent delays in care along with empowering Veterans to become more involved in their care and make informed decisions
- This brochure has been shared with other CBOCs at the request of Nurse Managers
Emergency Room Registered Nurse
Baptist Health Medical Center
09.2015 - 05.2018
- Charge/Triage/Staff Nurse, Duties include Assessing patients for any changes and performing lifesaving actions to intervene, complying with all continuing ed including skills check off, restraining training, moderate sedation training, infection prevention, patient, and employee safety
- Treating all patients under the direction of the ER physicians and preparing for discharge, admission, or transfer
- Medication administration, IV placement, lab draws foley catheters and ng tubes, and all skills needed to effectively care for patients
- Member of Code Team, helping other floors with necessary actions and interventions
- Trained in Tele Emergency medicine beginning in 2010 with Arkansas Saves at UAMS
- Trained in successful operation of Tandburg machine, virtual assessments with neurology, trauma surgeons and Arkansas Children’s Hospital burn center and treatment under the direction of specialties
- Received Arkansas Saves Excellence Award for Outstanding Performance and Lasting Contributions to Stroke Care in Arkansas (2018) through Virtual Emergency Support (Tele stroke)
- Served as a member of the quality improvement board to help improve rapid reaction time and treatment for improved patient outcomes and saving lives working with Tele neurologist within 4 minutes of arrival time
Personal Care Registered Nurse
Superior Senior Care
11.2010 - 10.2017
- Experience includes performing skill checkoffs for Certified Nurse Assistants, developing a plan of care for caregivers coming into the home to assist clients, document review, quality review assurance, Oversee Infection Control, coordinating care with DHS, Veterans Affairs, and private pay following assessment to provide in-home care, and supervising caregivers assisting with personal care, respite, and homemaker needs
Psychiatric Registered Nurse
Millcreek Behavioral Facility
01.2015 - 09.2015
- Assessment and Treatment Nurse for children aged 6-18 admitted to the facility typically after discharge from an acute psychiatric facility
- Assigned a caseload of patients to provide direct care for giving medications, oversee any physical holds to ensure the safety of the patients, and correlate with doctors, therapists, and teachers to ensure patients are continuing along the path to discharge back home if appropriate
- Assist with follow-up after discharge
Pro Shop Attendant
Highland Golf
06.2007 - 05.2010
- Perform opening and closing of Pro shop and help with the golf course operations
- Cleaning golf carts, picking up range balls, and ensuring all equipment is in working order
Manager on Duty
Healthworks Fitness
01.2005 - 01.2007
- Weekend Manager of the fitness center with 4500 members
- Weekly reporting to the facility’s Director to ensure weekends are run as effectively as during the week when assigned managers are present in each area
- The areas include the Membership department, City Blends Café, Nursery, and large indoor Aquatic Center
Machine Operator
Arquest
06.1992 - 08.2005
- Lead operator of High-speed machine manufacturing baby diapers for Wal-Mart and other companies, including a government contract with AAFES, setting up a machine (calibrations), running production cycle on a high-speed machine, inspection diapers, testing operations of the device, fixing issues that occur on shift, maintaining activity logs, CPR certified, Fire Brigade trained, Safety Review Member and light mechanical work
Production Leader
Burger King
08.1987 - 05.1992
- Duties include Crew leader, managing drive-through operations, ensuring fast and safe food preparation, cash attendant, customer service skills obtained, and Birthday Party coordinator
Education
Registered Nurse -
Bachelor of Science -
Nursing
01.2023
Associate of Science -
Nursing
12.2009
Skills
Telemedicine
Certification
- BLS
- ACLS
- TNCC
- PALS
- Hazmat Certified
- Decon Team member
- NIH Stroke
- Mass Casualty Training
- RTTDC 3RD Edition Training by American College of Surgeons
- Sexual Assault Evidence Collection
- OSHA Introduction to Safety Education
- Moderate Sedation Certified
- Whole Health Certification
- CMSA Integrated Case Management Training Certified
Currentcertifications
- BLS
- National Certified Case Manager
Timeline
Care in the Community Navigator Nurse/ Primary Care Registered Nurse Care Manager Surrogate
Central Arkansas Veterans Healthcare System
05.2018 - Current
Emergency Room Registered Nurse
Baptist Health Medical Center
09.2015 - 05.2018
Psychiatric Registered Nurse
Millcreek Behavioral Facility
01.2015 - 09.2015
Personal Care Registered Nurse
Superior Senior Care
11.2010 - 10.2017
Pro Shop Attendant
Highland Golf
06.2007 - 05.2010
Manager on Duty
Healthworks Fitness
01.2005 - 01.2007
Machine Operator
Arquest
06.1992 - 08.2005
Production Leader
Burger King
08.1987 - 05.1992
Registered Nurse -
Bachelor of Science -
Nursing
Associate of Science -
Nursing
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