Shannon Tieu
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacist
Costco
Covington, WA
06.2021 - Current
- Resolved complex customer issues and helped increase customer satisfaction
- Dispensed medications accurately, ensuring compliance with pharmacy regulations and safety protocols.
- Managed drug inventory levels, ordered medications, verifying deliveries against purchase orders, and resolved any discrepancies
- Mentored junior pharmacists and pharmacy technicians in operational procedures and customer service excellence.
Mail Order Pharmacist
Costco Mail Order
Everett, WA
12.2021 - 06.2024
- Verifying prescriptions and working with physicians to provide accurate drug-therapy treatment
- Communicate with customers to place orders and resolve any shipment issues
- Practice under federal, state, and local pharmacy laws
- When working at Kirkland LPT
Pharmacy Intern
Costco
Kirkland, WA
09.2017 - 06.2021
- Assisted with pharmacy duties such as order entry, filling and counseling
- Provided counseling and vaccine administration
- Assisted pharmacists in dispensing medications and verifying prescriptions for accuracy.
- Communicated with insurance and billed proper prescription insurances to increase patient access
- Conducted inventory management, ensuring medication supplies remained adequately stocked.
Pharmacy Assistant
Bartell Drugs
Seattle, WA
05.2015 - 06.2017
- Assisted pharmacist with refilling, dispensing and counting prescriptions
- Kept track of pharmacy inventory, ordered pharmacy items and restocked as needed
- Labeled incoming medication, organized and marked outdated medication medication in proper location
- Effectively communicated with pharmacist, store staff and pharmacy technicians to provide a positively impactful and friendly experience for patients
- Communicated with patients to collect information on medical history and insurance.
- Input patient information into their profile and search requested patient records in the database
- Billed patient insurance or coupons by inputting received information into the database
Recreational Leader
MetroParks Tacoma
Tacoma, WA
06.2009 - 06.2014
- Effectively led and created new recreational activities for community members
- Worked with program director, managers and mentors to meet weekly team goals
- Created daily schedules to ensure opportunities for all activities were open
- Ensured safety protocols were implemented and community members felt welcome and safe
Education
Doctor of Pharmacy -
The University of Washington School of Pharmacy
Seattle, WA01.2021
Bachelor's Degree - Cellular, Molecular and Developmental Biology
The University of Washington
Seattle, WA06.2016
Associate’s Degree - Biology
Tacoma Community College
Tacoma, WA06.2014
High School Diploma - undefined
Henry Foss High School
Tacoma, WA06.2013
Skills
- Dependable and attention detailed
- Committed to providing excellent service and overall customer satisfaction
- Ability to perform under high paced environment
- Ability to adjust to changes and learn new techniques and technology necessary for work flow
- Customer service and communication skills
Certification
- Washington Pharmacist License (#PH61187114) September 2021-Present
- California Pharmacist License (RPH 89577) June 2024-Present
- American Red Cross-Basic Life support Feb 2022-Present
- WSPA Vaccination Certificate of Completion March 2021-Present
Timeline
Mail Order Pharmacist
Costco Mail Order
12.2021 - 06.2024
Pharmacist
Costco
06.2021 - Current
Pharmacy Intern
Costco
09.2017 - 06.2021
Pharmacy Assistant
Bartell Drugs
05.2015 - 06.2017
Recreational Leader
MetroParks Tacoma
06.2009 - 06.2014
Bachelor's Degree - Cellular, Molecular and Developmental Biology
The University of Washington
Associate’s Degree - Biology
Tacoma Community College
High School Diploma - undefined
Henry Foss High School
Doctor of Pharmacy -
The University of Washington School of Pharmacy
CAREER OBJECTIVE
To pursue a career in a progressive organization, where I will be exposed to adequate opportunities to enhance my professional skills and use my knowledge to help community members in achieving their best health
ACTIVITIES AND ACHIEVEMENTS
- American Consultant Pharmacist Association Director of Education: 2019-2020
- American Consultant Pharmacist Association Treasurer: 2018-2019
- National Community Pharmacy Association Tour Director: 2017-2018
- Circle K International Snoqualmie Lieutenant Governor: 2016-2017
- Tacoma Community College Environmental Club Vice President: 2013-2014
- Washington Opportunity Scholarship Recipient: 2013
- United Way Varsity Letter in Community Service Recipient (1400+ Volunteer hours): 2012-2013
- Henry Foss Key Club President: 2012-2013
- SHERPAS MetroParks Tri-President: 2009-2013
- Cook Club Vice President: 2012-2013
- National Honor Society Treasurer: 2011-2012
- AVID Club Treasurer: 2009-2011