Summary
Overview
Work History
Education
Skills
Bonus skills
Timeline
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Shannon Tovar

Phoenix,AZ

Summary

I have an arsenal of skills and wisdom gained through hard work and experience, at your service. I am continually seeking ways to educate and challenge myself as an individual. As a current business owner, I've built loyal clientele by being kind, hard-working and, above all, professional. I have over 10 years additional work experience as a Certified Pharmacy Technician in several roles: retail, hospital and data analysis. I have an analytical and detail oriented mind coupled with a love of helping people. I am seeking a position in which I may thrive while learning new skills, making a difference and making people smile.

Overview

11
11
years of professional experience

Work History

Business Owner

Redheads and Relics Estate Sales
05.2021 - Current
  • Building a strong and loyal clientele by exceeding expectations.
  • Managing financial operations.
  • Marketing networking, social media and advertising : "Strong arms and kind hearts".
  • Estate Sale roles: Contract writing, Cleaning, Organizing, Researching, Pricing, Staging, Promoting and staffing, Money Handling, Sales, Donations, Heavy lifting, Communicating with clients and real estate agents.
  • Fun Facilitator, keeping happy and lively energy.

Sales Account Manager

EndoPharms
03.2023 - 07.2023
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Physically on-site weekly at 60+ accounts, monitoring sales and nurturing relationships.
  • Networking with industry colleagues and monitoring sales trends.
  • Conducted ongoing product education for dispensary staff.

Brand Ambassador

The Pharm
03.2023 - 07.2023
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Wholesale Sales Manager

Deep Roots Farms
12.2022 - 03.2023
  • Grew client base by identifying potential customers, conducting market research, and attending industry events.
  • Learned agrotechnology techniques in a state of the art indoor hybrid greenhouse facility by hands on, seed to harvest, hard work.
  • Implemented the company's first wholesale team and marketed throughout AZ to generate sales and demand. Delivered all sales, kept paperwork compliant.
  • Taught product education

Inventory Specialist

Wickenburg Alternative Medicine
03.2022 - 12.2022
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Created and labeled products, occasional deliveries.

Wholesale Representative and Inventory Manager

Halo Infusions
10.2019 - 03.2022
  • Maintained inventory of products.
  • Collaborated with sales team to develop sales strategies.
  • Increased sales revenue by establishing and maintaining strong relationships with key accounts.

Dispensary Manager

AZ Cannabis Society
04.2018 - 08.2018
  • Facilitated all daily operations: Inventory, Staffing, Compliance, Team building, Customer Service, Conflict Resolution, Sales, Cash Handling, Ordering, Marketing.

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Dispensary Manager

Arizona Organix
05.2013 - 01.2018
  • Facilitated all daily operations of the first licensed dispensary in Arizona.
  • Duties: Inventory, Staffing, Compliance, Team Building, Customer Service, Conflict Resolution, Sales, Cash handling, Ordering, and Marketing.
  • Learned quickly and promoted to manager within first year.
  • Sales revenue tripled during my time with AZO.

Education

Associate of Science - Chemistry

Maricopa Community Colleges - Phoenix College
Phoenix, AZ
05.2002

Skills

  • Strong customer service
  • Mathematically skilled
  • Professional
  • Hard working
  • Pharmacy experience

Bonus skills

An enthusiastic student of life, I enjoy many ways of expressing art, and seeking knowledge. I am happiest cooking dinner for my family and appreciating nature. I have 10 years of volunteer work with Native American Connections cooking meals for homeless youth and am currently active in my Coronado neighborhood community.

Timeline

Sales Account Manager

EndoPharms
03.2023 - 07.2023

Brand Ambassador

The Pharm
03.2023 - 07.2023

Wholesale Sales Manager

Deep Roots Farms
12.2022 - 03.2023

Inventory Specialist

Wickenburg Alternative Medicine
03.2022 - 12.2022

Business Owner

Redheads and Relics Estate Sales
05.2021 - Current

Wholesale Representative and Inventory Manager

Halo Infusions
10.2019 - 03.2022

Dispensary Manager

AZ Cannabis Society
04.2018 - 08.2018

Dispensary Manager

Arizona Organix
05.2013 - 01.2018

Associate of Science - Chemistry

Maricopa Community Colleges - Phoenix College
Shannon Tovar