Talented kitchen leader offer over 25 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
10
10
years of professional experience
Work History
Kitchen Manager
Camp 4
08.2022 - 01.2024
Calculated prices of ingredients to monitor food costs and control expenses.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Purchased food and cultivated strong vendor relationships.
Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Prep Cook
Rocky Mountain Biological Laboratory
06.2023 - 08.2023
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
Followed orders from head chef to establish productive and timely preparation of meals.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Assisted with menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
Shift Supervisor
Appalachian Brewing Company
09.2018 - 05.2022
Assisted in budget planning and cost control measures, contributing to the overall financial success of the establishment.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Resolved conflicts between employees to maintain positive and productive work environments.
Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Assistant Kitchen Manager
Red Robin
05.2014 - 12.2018
Implemented effective inventory control systems to reduce food spoilage and waste.
Coordinated with catering staff to deliver food services for special events and functions.
Oversaw food preparation and monitored safety protocols.
Optimized food presentation techniques, enhancing visual appeal of dishes while maintaining consistent portion sizes.
Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Education
Master of Arts - Education of Individuals in Elementary Special Education Programs
Penn State
State College, PA
05.1997
Bachelor of Science - Sports Medicine
Messiah College
Bowmansdale, PA
12.1993
Skills
Multitasking and Organization
Recipes and menu planning
Team Leadership
Employee Scheduling
Managing Deliveries
Timeline
Prep Cook
Rocky Mountain Biological Laboratory
06.2023 - 08.2023
Kitchen Manager
Camp 4
08.2022 - 01.2024
Shift Supervisor
Appalachian Brewing Company
09.2018 - 05.2022
Assistant Kitchen Manager
Red Robin
05.2014 - 12.2018
Master of Arts - Education of Individuals in Elementary Special Education Programs