Shannon Turner
Lincoln,AL
Summary
Focused professional bringing many years of top-quality performance in transportation. Well-versed in inspecting buses and equipment to promote safe operations. Unwavering work ethic and dedication to quality transportation service. Hardworking employee with multitasking and time management abilities. Devoted to building strong relationships among work colleagues and students.
Overview
20
20
years of professional experience
1
1
Certification
Work History
School Bus Driver
Talladega County Board Of Education
Talladega, AL
09.2013 - Current
- Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
- Reported student behavior incidents promptly to the appropriate personnel.
- Kept up-to-date on changes in local roads, traffic patterns, and construction projects that may affect routes or schedules.
- Performed pre-trip inspections of the bus according to established procedures.
- Managed time efficiently so that routes are completed within allotted timespan.
- Communicated effectively with parents regarding student transportation issues.
- Provided helpful directions and assistance to students during their ride.
- Responded quickly in emergency situations by taking appropriate actions.
- Transported students to school in a timely manner while keeping assigned route schedule.
Instructional Assistant
Talladega County Board Of Education
Talladega, AL
11.2021 - Current
- Encouraged students to participate actively in physical education classes.
- Demonstrated proper techniques for various physical activities to students.
- Monitored student performance to ensure that safety guidelines were followed properly.
- Assisted with the maintenance of equipment used in physical education classes.
- Provided guidance and support to students during physical education classes.
- Kept school equipment, gyms and fields in good working order.
Office Manager
Westbrook Grading LLC
Piedmont, AL
01.2009 - 09.2013
- Developed effective communication strategies between departments within the organization.
- Developed and implemented office policies and procedures.
- Provided training to new hires on office policies and procedures.
- Assisted in developing budgets for departmental expenses.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Head Cashier
Lowes Home Improvment
Gadsden, AL
01.2004 - 09.2008
- Coached employees on best practices for handling customer complaints quickly and effectively.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
Education
Associate of Applied Science - Massage Therapy
Gadsden State Community College
Gadsden, AL05-2006
High School Diploma -
Pleasant Valley High School
Jacksonville, AL05-2004
Skills
- Passenger Assistance
- Vehicle Maintenance
- Vehicle inspections
- Air Brake Certification
- Dependable and reliable
- Local street knowledge
- Safety-focused
- Emergency Procedures
- Route Planning
- Local traffic laws
- Incident Reporting
- Punctuality
- Great attitude
- Effective communication skills
- Strong safety history
- Rules and regulations
- Organizational Development
- Teamwork and Collaboration
Accomplishments
Perfect Attendance in my 10 years of service.
Certification
Class B commercial Drivers License with Passenger and school bus endorsement
CPR certified
Affiliations
Dedicated mother of two, enjoys cooking, exercising, gardening and DIY home projects.
References
References available upon request.
Timeline
Instructional Assistant
Talladega County Board Of Education
11.2021 - Current
School Bus Driver
Talladega County Board Of Education
09.2013 - Current
Office Manager
Westbrook Grading LLC
01.2009 - 09.2013
Head Cashier
Lowes Home Improvment
01.2004 - 09.2008
Associate of Applied Science - Massage Therapy
Gadsden State Community College
High School Diploma -
Pleasant Valley High School
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