Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Underwood

Dallas

Summary

Detail oriented team player, proficient with a in-depth knowledge and understanding of customer service and warehousing operations and procedures.

Overview

19
19
years of professional experience

Work History

Order Picker /Packing, Shipping, and Receiving Assembler

Integraty Staffing / Flexport Warehouse
06.2025 - Current

Operated material handling equipment to efficiently pick and prepare orders for shipment.

Conducted inventory checks to maintain stock levels and reduce discrepancies in the warehouse.

Assistant Store Manager

Family Dollar
03.2017 - 07.2021

Supported daily story operations by coordinating staff schedules and managing inventory.

Communicated effectively with customers to address inquiries and resolve issues promptly.

Assisted in training new team members to enhance service quality

Warehouse Associate

Glassfloss Industries
06.2012 - 05.2016

Operated pallet jacks to efficiently move and organize inventory within the warehouse.

Assisted in the preparation and shipping of products maintaining accurate documentation for all orders.

Customer Service Cashier

Fiesta Mart LLC Store # 65
05.2007 - 02.2012

Processed customer transactions efficiently maintaining accuracy in cash handling and register operations.

Delivered exceptional customer service by addressing inquiries and resolving issues promptly.

Assisted in training new cashiers on operational procedures and customer engagement techniques.

Education

GED -

James Madison High School
Dallas, TX
02-2017

Skills

    RF Scan Gun

    Customer Service

    Cash Register

    Electric Pallet Jack

    Inventory Control

    Light Typing

Timeline

Order Picker /Packing, Shipping, and Receiving Assembler

Integraty Staffing / Flexport Warehouse
06.2025 - Current

Assistant Store Manager

Family Dollar
03.2017 - 07.2021

Warehouse Associate

Glassfloss Industries
06.2012 - 05.2016

Customer Service Cashier

Fiesta Mart LLC Store # 65
05.2007 - 02.2012

GED -

James Madison High School
Shannon Underwood