Shannon Veale
Waterbury
Summary
Dynamic professional with a proven track record at DICK'S Sporting Goods, excelling in employee management and sales analysis. Adept at motivating teams to exceed targets while fostering strong customer relationships. Recognized for strategic business planning and effective communication, driving success in both coaching and retail environments.
Overview
6
6
years of professional experience
Work History
Head Volleyball Coach
Northwest Catholic High School
West Hartford
08.2023 - Current
- Scheduled and organized all volleyball practice sessions with the help of assistant coaches.
- Kept track of all volleyball student-athletes' academic progress to ensure they met eligibility requirements.
- Taught volleyball rules and regulations to players, both individually and in groups.
- Introduced games and drills that assisted students in improving their skill levels.
Business Manager
DICK'S Sporting Goods
Farmington
07.2020 - Current
- Maintained positive relationships with customers and vendors, paying special attention to problem resolution.
- Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
- Was in charge of employee hiring and recruitment, as well as employee motivation and training.
- Collaborated with various departments to ensure that branding was consistent with the company's standards and strategies.
- Checked the quality of the merchandise and set up a proper display area on the floor.
- Reviewed sales reports in order to identify and improve sales performance, assist with inventory management, and capitalize on new trends.
- Put in place daily operating procedures to keep the store clean, well-stocked, and organized.
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
- Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
- Demonstrated excellent people skills during interactions with employees and customers.
- Trained and developed new employees to make their transition into the team as smooth as possible.
Club Volleyball Coach
Connecticut Sports Center
Woodbridge
01.2020 - 04.2022
- Head Coach for CT Juniors state program.
- Assistant Coach for CT Juniors travel program.
- Worked with athletes to prepare them for special competitions and tournaments.
- Individual knowledge, skills, and game strengths were evaluated, and team positions were assigned to maximize talent areas.
- Motivated athletes to become stronger, more agile, and more effective players through effective direction, communication, and mentoring.
Graduate Assistant
Post University
Waterbury
08.2020 - 05.2021
- Coordinated pre-game logistics for event setup and team readiness.
- Assisted with crowd management and guest services during events.
- Supported the implementation of safety protocols for event operations.
- Communicated with vendors to ensure timely delivery of supplies.
- Managed inventory of game day materials and equipment.
- Collaborated with event staff to enhance overall game day experience.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Planned program events, coordinating special guests, and volunteers and implementing promotion strategies to garner attention.
Education
MBA - Marketing
Post University
Waterbury, CT05-2022
Bachelor of Science - Business Administration, Marketing - Minor
Post University
Waterbury, CT01.2020
High School -
Toms River East High School
Toms River, NJ01.2016
Skills
- Employee management
- Customer service
- Time Management
- Leadership
- Detailed oriented
- Sales analysis
- Business planning
- Team collaboration
- Conflict resolution
- Organized
- Supervisor
- Critical thinking
- Communication
- Recruitment strategies
- Employee training
- Motivation techniques
References
- Erik Knutson, Boss, Erik.Knutson@dcsg.com
- Michael Brienza, Boss, mbrienza@post.edu
Timeline
Head Volleyball Coach
Northwest Catholic High School
08.2023 - Current
Graduate Assistant
Post University
08.2020 - 05.2021
Business Manager
DICK'S Sporting Goods
07.2020 - Current
Club Volleyball Coach
Connecticut Sports Center
01.2020 - 04.2022
MBA - Marketing
Post University
Bachelor of Science - Business Administration, Marketing - Minor
Post University
High School -
Toms River East High School
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