Shannon Villani, RN

* Review and respond to incoming messages from Hims & Hers weight loss patients to provide support, education, and guidance during their weight loss treatment.

*Focused on health promotion, prevention of disease, wellness, whole person well-being
*Able to effectively impart complex health information to clients of varied knowledge levels

*Recently highlighted as providing excellent patient care

• Prioritized nursing concerns and gained insight through comprehensive, open ended, and direct questions to obtain a complete assessment of situation/patient change of condition
• Supplied direction and utilized standing medical orders to assist nurses and other medical professionals from over one hundred nursing homes, assisted living, and psychiatric facilities
• When appropriate, clearly communicated with physicians using SBAR to obtain further orders
• Consistently productive as evidenced by high productivity scores each month
• Scored 'exceeds expectations' on last yearly review
• Exceeded goals by effective task prioritization and a distinguished work ethic

• Provided excellent patient care for pre-operative patients while simultaneously meeting the needs of staff and physicians as unit manager
• Received Transformational Leadership Award in 2016 & 2019
• Maintained department employee engagement scores at 90% or greater for four consecutive years
• Collaborated with interdisciplinary team members to implement process improvement projects such as improving team communication, implementing safer medication administration processes, home medication recording, and patient teaching
• Established and continually optimized unit schedules and individual work assignments
• Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgement and customer service expertise
• Developed departmental goals and objectives to improve patient experience
• Performed chart audits to ensure accuracy and completeness of information while capitalizing on opportunities for process improvement
• Coordinated and implemented staff education programs focusing on safety and adherence to protocols

• Provided exceptional patient care to adult, geriatric, and pediatric preoperative patients for various surgical specialties
• Beside care included patient health history interview, home medication review, patient assessment, patient/family teaching, IV starts, laboratory draw, EKG, fluid and medication administration/monitoring, and catheter placement
• Team member involved in Employee Engagement Committee and multiple process improvement projects
• Received Rising Star Award in 2014
• Precepted student nurses and new hires providing guidance and mentorship
• Identified learning needs of patient/family and responded with advocacy and appropriate education
• Interpreted and evaluated laboratory test to identify and assess patient health status for surgical candidacy

• Provided remarkable patient care to 6-8 preoperative and post operative orthopedic patients-adult
• Administered medications, IV administration/monitoring, catheter insertions, IV starts, and airway management
• Coordinated with multiple physicians, physical therapists, case managers, and other modalities to create and implement comprehensive care plans for each patient from admission to discharge
• Designated staff patient assignments and provided support to staff while working in the charge nurse role
• Built rapport and trust with patients/family members to provide education regarding diagnosis, prognosis, treatment options, disease process, and management of lifestyle options
• Promoted patient independence by teaching self-care skills
• Precepted student nurses and new hires providing guidance and mentorship