Dynamic professional with extensive experience as a Professional Nanny and Assistant Manager at A Petrified Forest. Expert in conflict resolution and customer service, fostering strong relationships and achieving high satisfaction rates. Proven ability to maintain organization and enhance team collaboration, utilizing skills in Microsoft Excel to streamline operations and improve efficiency.
-Provides dedicated care for children ranging from newborns to fifteen years old, ensuring their safety and well-being at all times.
-Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
-Fostered strong relationships with families, prioritizing open communication and trust-building.
-Transported children to and from school, medical appointments, and extracurricular activities.
- Engage children in enriching learning activities tailored to their age and developmental stage, fostering growth and development.
· Assisted in daily operations to ensure smooth workflow and customer satisfaction.
· Prioritizes the well-being of the staff, offering support and assistance as needed to maintain a cohesive team and ensure a successful and safe operation.
· Developed reports to provide insights into business performance.
· Achieved high customer satisfaction, addressing and resolving inquiries promptly.
· Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences, maintaining a friendly demeanor
· Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
· Taught children to organize toys, wash hands, and share by leading by example.
· Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
· Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
· Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
· Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
· Fostered a sense of community within the childcare center through ongoing team-building exercises among staff members.