Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Wabst

Staten Island

Summary

Dedicated Medical Assistant with a proven track record at Island Medical Specialist, excelling in patient care and compliance with HIPAA regulations. Skilled in phlebotomy and effective communication, I enhance patient satisfaction and streamline clinical workflows, ensuring accurate health assessments and fostering trust through compassionate interactions.

Overview

17
17
years of professional experience

Work History

Medical Assistant

Island Medical Specialist
07.2012 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Improved clinical workflow with introduction of electronic health records system.

Medical Assistant

Barrington Family Medicine
05.2008 - 07.2012

Recorded patient vitals to ensure accurate health assessments.

Reviewed medication history for potential interactions and discrepancies.

Administered injections and performed blood draws to support diagnostic processes.

Conducted electrocardiograms and pulmonary function tests for comprehensive evaluations.

Ordered medical supplies and vaccines to maintain adequate inventory levels.

Education

Taconic Hills
Craryville, NY

Skills

  • Compliance with HIPAA
  • Scheduling patients
  • Service excellence
  • Knowledge of medical terms
  • Communication in military settings
  • Oral communication skills
  • Involvement of parents
  • Interpreting medical results

Timeline

Medical Assistant

Island Medical Specialist
07.2012 - Current

Medical Assistant

Barrington Family Medicine
05.2008 - 07.2012

Taconic Hills