Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Hi, I’m
Shannon Walker
Suffolk,VA
Summary
Overview
19
years of professional experience
1
Certification
Work History
Western Tidewater Regional Jail
Registered Medication Aide/ Medical Assistant
09.2022 - Current
Job overview
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Elite Staffing
Medical Assistant/Registered Medication Aide
10.2021 - Current
Job overview
- Administering Medication
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Record daily progress notes on patients
- Documented patient information and care activities in electronic health record.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
HCL - Health Care Leaders
Medical Assistant
02.2021 - Current
Job overview
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Atlantic Pacific safety and rescue
Medical Assistant
06.2020 - Current
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Measured patient pulse oximetry.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
Southeastern Virginia Health System
Certified Medical Assistant
05.2021 - 07.2022
Job overview
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Verified patient insurance coverage and collected required co-payments.
Sentara Obici
Phlebotomist/Nursing Care Partner
09.2004 - 02.2020
Job overview
- Provides direct patient care in line with the patient's condition
- Help in collection of data such as biological, psychological, social, and cultural factors
- Taking and recording Vital signs/ Performing EKGs/Phlebotomy
- Helped with procedures and wound care
- Identify patient problems and arrange the plan of care
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Sentara Norfolk General Hospital
Medical Assistant
08.2016 - 02.2020
Job overview
- Assures comfort and timely attention to all patients
- Conducted all regular procedures such as preparing patient and room for procedures
- Maintained medical documentation
- Collecting and labeling specimens
- Cleaning and sterilizing medical instruments
- Answering multi-phone lines
- Taking messages for physicians
- Properly handling referrals and authorizations
- Scheduling Appointments and procedures
- Registering patients/handling insurance
- Scheduling follow-up care
- Prepare data for Bi-weekly liver conference
- Update data for tumor board and share point site
- Contact vendors for special procedures
- Deliver patient education via my chart or telephone
- File, Fax, and Mail important information
- Fax clinic notes to pcp or referring MD
Education
Karing Hearts Chesapeake, VA
from Medication Aide
01.2021
University Overview
Norfolk State UniversityVirginia Beach, VA
Certification in Medical Assistant from Healthcare
05.2015
University Overview
Norfolk State; NSUNorfolk, VA
Certificate in Medical Billing and Coding from Medical Insurance Coding
01.2014
University Overview
Skills
- Health Care, Microsoft office , Excel, Epic, HBOC, (10 years)
- CPR (10 years)
- EKG (8years)
- EMR (10 years)
- Injections
- Patient Health Information Access
- Specimen Collection
- Mental Health Care
- Medical Triage
- Dressing Application
- Regulatory Compliance
- Insulin Injections
- Medication Administration
- Walking Rounds
- Medication Side Effect Knowledge
- Medical Records Management
- Aseptic and Sterilization Techniques
- Laboratory Testing
- Medical Histories and Vital Statistics
Accomplishments
Accomplishments
- 316 7995
- Experience working as a Certified Medical Assistant (NHA)
- Medical Assistant certification through AAMA (American Association of Medical Assistants)
Additional Information
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
- RMA - Registered Medication Aide
- NCPCT - Patient Care Technician
- Certified Clinical Medical Assistant
- Certified Phlebotomy Technician Certified EKG Technician
Timeline
Registered Medication Aide/ Medical Assistant
Western Tidewater Regional Jail
09.2022 - Current
Medical Assistant/Registered Medication Aide
Elite Staffing
10.2021 - Current
Certified Medical Assistant
Southeastern Virginia Health System
05.2021 - 07.2022
Medical Assistant
HCL - Health Care Leaders
02.2021 - Current
Medical Assistant
Atlantic Pacific safety and rescue
06.2020 - Current
Medical Assistant
Sentara Norfolk General Hospital
08.2016 - 02.2020
Phlebotomist/Nursing Care Partner
Sentara Obici
09.2004 - 02.2020
Karing Hearts
from Medication Aide
Norfolk State University
Certification in Medical Assistant from Healthcare
Norfolk State; NSU
Certificate in Medical Billing and Coding from Medical Insurance Coding