Shannon Walline
District Manager
Plumas Lake ,CA
Summary
. Experienced District Manager with over 25 years of experience in Retail. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
18
18
years of professional experience
1
1
year of post-secondary education
Work History
District Manager
Dollartree
Yuba City, CA
01.2016 - Current
- Supervised 15 locations to enforce high-quality standards of operation.
- Created visual store strategy based on market trends.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Built positive and productive relationships with store and field leadership.
Store Manager
Dollartree
Marysville, CA
04.2012 - 01.2016
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business by developing and maintaining strong team of 25 employees devoted to customer service.
- Optimized store displays and appearance via strategic merchandising.
- Created employee schedules to align coverage with forecasted demands.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reduced shrinkage % by closely monitoring inventory and security procedures.
- Hired, trained and supervised retail team members increasing annual revenue .
Retail Store Manager
Lincoln Ace Hardware
Lincoln, CA
04.2004 - 04.2012
- Managed store organization, maintenance and purchasing functions.
- Optimized store displays and appearance via strategic merchandising.
- Submitted reports to senior management to aid in business decision-making and planning.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Resolved customer service issues promptly.
- Submitted orders for new inventory.
Education
GED -
Porterville High School
Porterville, CAMedical Assistant -
National Career Education
Rancho Cordova, CA 01.2002 - 09.2002
Skills
Merchandising
undefinedAccomplishments
Achieved Presidents Club ( + 8.0% sales increase) Last 5 quarters.
Achieved District Shrink Goal
#1 in company percent of inventory in freight room.
Timeline
District Manager
Dollartree
01.2016 - Current
Store Manager
Dollartree
04.2012 - 01.2016
Retail Store Manager
Lincoln Ace Hardware
04.2004 - 04.2012
Medical Assistant -
National Career Education
01.2002 - 09.2002
GED -
Porterville High School
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