SHANNON WALTER
Almond,WI
Summary
I bring senior-level experience in healthcare settings, I am observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. I strive for a fun easy going work environment and do everything I can to make that happen. I am proficient in mobility and personal hygiene support. I am also reliable and hard working.
Overview
12
12
years of professional experience
Work History
Team Lead
Copperleaf Management Inc. Assisted Living
Stevens Point, WI
11.2023 - Current
- Oversee all staff and day to day operations of an assisted living facility, while maintaining compliance and acceptable laws and regulations
- Ensures consistency and delivery of quality of service
- Implements policy and procedure
- Able to document and keep records
- Maintains good relationships with families and outside agencies
- Attends care meetings with MCO’s and pharmacy
- Follows proper procedure for medication destruction
- Adding and discontinuing medication orders
- Ensuring narcotic count is compliant
- Preforming cycle fill each month for medications
- Taking On Call during the week as well as weekends
- Facilitated personal hygiene management, feeding and ambulation
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Waitress
The Silvercryst
Wautoma, WI
06.2012 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Used cash registers and credit card machines to cash out customers
- Greeted new customers, discussed specials, and took drink orders
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
- Bussed and reset tables to keep dining room and work areas clean
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Care Coordinator
Wish (Wisconsin Illinois Senior Housing)
Biron, WI
11.2022 - 05.2023
- Used company software and databases to maintain records of services performed and patient conditions
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Built strong relationships with clients to deliver emotional support and companionship
- Supported patient care excellence via planning and interpretation of programs
- Updated policies and procedures, leading continuous improvement of resident assessments and care
- Determined need for special assessment activities for complex cases, effectively handling care plans
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Transported individuals to events and activities, medical appointments, and shopping trips
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA
King Veteran Home
New London
02.2021 - 10.2022
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed
- Completed resident assessments in accordance with current regulations and guidelines
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Responded to patient requests for supplies and personal comfort items such as extra blankets
- Helped patients complete range of motion exercises to prevent loss of function during care
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
Associate of Science - Phlebotomy
Mid-State Technical College
Wisconsin Rapids, WI12-2018
Skills
- Efficient and Reliable Team Player
- Output Monitoring and Reporting
- Recording Vital Signs
- Documenting Behaviors
- Quality Patient Care
- Responding to Emergencies
- Phlebotomy Training
- Monitor Vitals
- Medical Recordkeeping
- Bathing and Dressing
- Activities of Daily Living (ADL) Support
- Blood Sugar Monitoring
- Medications Familiarity
Timeline
Team Lead
Copperleaf Management Inc. Assisted Living
11.2023 - Current
Care Coordinator
Wish (Wisconsin Illinois Senior Housing)
11.2022 - 05.2023
CNA
King Veteran Home
02.2021 - 10.2022
Waitress
The Silvercryst
06.2012 - Current
Associate of Science - Phlebotomy
Mid-State Technical College
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