Summary
Overview
Work History
Skills
Timeline
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Shannon Walter

Pensacola,FL

Summary


Qualified Executive Assistant with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.

Overview

26
26
years of professional experience

Work History

Office Manager - Executive Assistant

United Transportation LLC
09.2021 - 07.2021
  • Administrative Assistant with 3 years of experience as executive assistant to the CEO, CFO and Chief Strategy Officer of United Transportation Services, LLC
  • Excellent time management skills with demonstrated ability to prioritize and handle multiple projects in face-paced environment
  • Customer service focus
  • Detail-oriented with success in implementing solutions to create optimal efficiency
  • Work well independently and as a team member-strong interpersonal and communication skills with the ability to collaborate with diverse individuals
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.

Front Desk Receptionist

On Point Medical Group
02.2020 - 04.2020
  • Greeted patients in a warm and friendly manner, checked in/out patients, registered patients - gathering all necessary data and insurance information, processed payments, scheduled appointments for four Doctors, answered incoming calls via multi line phone system, managed medical records using EMR software, and performed a variety of office administrative duties
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • I am proficient at multi - tasking, excellent communication skills, strong attention to detail, and possess above average skills with various software including Athena and EMR

Property Manager

Public Storage
06.2018 - 03.2019
  • Provide outstanding customer service; recommend storage solutions while assisting with storage needs
  • Welcome customers and make their move-in a positive experience through friendly interaction and knowledgeable guidance

Owner/Operations Manager

Northwest Siding Contractors Of Eugene Inc.
01.1999 - 12.2017
  • Schedule projects and estimates for sales and work staff
  • Responsible for accounts payables/receivables
  • Compose estimates for projects
  • Handle customer relation/service
  • Managed day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Generated revenues yearly and effectively capitalized on industry growth.

Patient Referral Coordinator

Valley Children's Clinic
01.1996 - 12.1999
  • Promoted to Patient Referral Coordinator
  • Cataloged patient medical records
  • Managed patient check in/out
  • Scheduled appointments for Doctors
  • Answered multiple phone line system
  • Registered patients for several doctors
  • Prepared patient charts

Skills

  • Business management
  • Office management
  • Administrative experience
  • Training & development
  • Events management
  • Scheduling and calendar management
  • Travel coordination
  • Employee coaching and mentoring
  • Data entry
  • Organizational skills

Timeline

Office Manager - Executive Assistant

United Transportation LLC
09.2021 - 07.2021

Front Desk Receptionist

On Point Medical Group
02.2020 - 04.2020

Property Manager

Public Storage
06.2018 - 03.2019

Owner/Operations Manager

Northwest Siding Contractors Of Eugene Inc.
01.1999 - 12.2017

Patient Referral Coordinator

Valley Children's Clinic
01.1996 - 12.1999

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Shannon Walter