Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shannon Ward

Lexington,SC

Summary

Bartender with 15+ years in the service industry. Have worked as a host and server, as well as banquet server helping to execute plated dinners as well as reception style events. Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Overview

19
19
years of professional experience

Work History

Deli/Bakery Assistant

Food Lion
Red Bank, SC
03.2024 - 07.2024
  • Followed recipes to ensure consistent quality of finished products.
  • Stocked shelves with freshly baked goods throughout the day.
  • Maintained a clean and sanitary work area throughout the day.
  • Packaged finished products for sale in retail outlets or for delivery services.

Cashier

Chic-Fil-A
Red Bank, SC
09.2023 - 12.2023
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.

Cashier, Front End Assistant Manager

The Fresh Market
Forest Acres, SC
12.2021 - 09.2022
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.

Bartender, Server, Host

Ruth's Chris Steakhouse
Columbia, SC
04.2016 - 04.2021
  • Worked every front of house position taking care of and serving guests in a fine dining establishment.
  • Provided drink suggestions to customers based on their preferences.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Developed good working relationships with fellow employees through effective communication.
  • Assisted in setting up the bar for service shift.
  • Checked identification cards for proof of age prior to serving alcohol beverages.

Bartender, Key Hourly

Bonefish Grill
Harbison, Columbia, SC
08.2005 - 05.2016
  • Worked as a bartender and key hourly/shift manager taking care of and serving guests in a polished casual establishment.
  • Processed payments accurately and efficiently with POS system.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Greeted customers and provided excellent customer service.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Education

Other - Pharmacy Technician

Midlands Technical College
Columbia, SC
05.2014

Skills

  • Display Setup
  • Stock maintenance
  • Product Packaging
  • Order Taking
  • Sanitation Practices
  • Visual Merchandising
  • Food Safety
  • POS System Operation
  • Telephone Etiquette
  • Cash Handling
  • Upselling products
  • Health department regulations
  • Recipe Adaptation
  • Stocking and Shelving
  • Food Running
  • Relationship Building

References

References available upon request.

Timeline

Deli/Bakery Assistant

Food Lion
03.2024 - 07.2024

Cashier

Chic-Fil-A
09.2023 - 12.2023

Cashier, Front End Assistant Manager

The Fresh Market
12.2021 - 09.2022

Bartender, Server, Host

Ruth's Chris Steakhouse
04.2016 - 04.2021

Bartender, Key Hourly

Bonefish Grill
08.2005 - 05.2016

Other - Pharmacy Technician

Midlands Technical College

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Shannon Ward