Shannon Warner
Lawton,OK
Summary
Compassionate Advocate with outstanding communication skills. Goes extra mile to provide assistance to victims of abuse through proficient knowledge of court procedures, network of resources and hard work. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Domestic Abuse Victims Advocate
Magellan
06.2023 - Current
- I advocate for victims of Domestic Violence on/off the military base regarding soldiers and their spouses
- Instruct training for new soldiers, yearly training, and pre deployment/post deployment training regarding Child abuse/neglect and Domestic violence
- Prepare, Organize, and execute events for community awareness regarding domestic violence awareness
- Complete outreach within the community regarding resources for victims of Domestic Violence.
Resource Specialist
TFI Family Connections
02.2023 - 12.2023
- I promoted and advocated for the well-being of children in the Foster Care Services Program, participate in staff meeting and trainings and coordinates with staff from other agencies involved in providing foster care services
- Manages a case load of Foster Care Services placements
- In addition, assess the need for placement, safety, family strengths and needs, and placement resources for the child and care provider/kinship caregivers, assists care providers and kinship caregivers in providing a safe, nurturing environment for children in their care, maintains a working relationship with public and private agencies involved in providing foster care services and support.
Child Welfare Specialist IV
Oklahoma Department of Human Services
08.2004 - 11.2022
- I began as an aide and moved up to complete my career as a supervisor
- I supervised a staff of 3/5 workers with caseloads of up to 20 investigations
- I filed, prioritized and organized information as it pertained to individual cases
- I compile reports for courts and outside agencies to include editing, proofreading, and ensuring the law was followed
- I interviewed adult clients, children, and collateral/references regarding sensitive information for cases
- I completed mastery level training in forensic interviewing and conducted over 200 interviews
- I coordinated/facilitated meetings regarding safety, resources, and outcomes regarding case work
- I interviewed, onboarded, and hired new staff
- I trained staff and outside entities regarding practices, procedures, and law regarding the agency with a curriculum I put together based on the needs, organization, and needed outcomes
- I completed ongoing training yearly of 40 hours as to practices, procedures, and policy
- I worked with clients, other staff, courts, counselors, and school staff as well as other outside resources regarding families and their needs.
Education
Bachelor’s degree - Criminal Justice
Cameron University
High School Diploma -
Omak High School
Skills
- Organizational skills
- Time management
- Works well individually and in a group
- Training Delivery
- Risk Mitigation
- Mentorship
- Research Proficiency
- Resource Management
- Legal Knowledge
- Communication
- Document Review
- Client Representation
- Analytical Reasoning
- Community Advocacy
- Discovery and Document Review
- Conflict Resolution
- Creative and Critical Thinking
- Attention to Detail
- Team Collaboration
- Legal Documentation and Reporting
- Building Trust and Relationships
- Courtroom Procedures
- Staff Supervision
- Policy Knowledge
- MS Office Proficient
- Case Management
- Writing and Editing
- Interpersonal Skills
- MS Office
- Advocacy
- Diplomacy
- Multitasking
References
available upon request
Certification
- Notary
- Master Level Forensic Interview
Timeline
Domestic Abuse Victims Advocate
Magellan
06.2023 - Current
Resource Specialist
TFI Family Connections
02.2023 - 12.2023
Child Welfare Specialist IV
Oklahoma Department of Human Services
08.2004 - 11.2022
Bachelor’s degree - Criminal Justice
Cameron University
High School Diploma -
Omak High School
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