Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Shannon Washington

Eldorado,AR
Shannon Washington

Summary

To secure a challenging position in a dynamic and aggressive organization where I can utilize my skills and contribute towards the growth and success of the company. Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

32
years of professional experience
1
Certification

Work History

Foster Farms
Farmerville, Louisiana

Quality Assurance Technician
04.2023 - 10.2024

Job overview

  • Assisted in the development and validation of testing methods for quality control purposes.
  • Performed detailed inspections of products to ensure compliance with quality standards.
  • Conducted risk assessments to identify potential quality issues and developed mitigation strategies.
  • Conducted tests to validate compatibility with programs, hardware and operating systems.
  • Developed Quality Audits to identify and track defects in products prior to mass production.
  • Maintained records of all quality control activities, such as tests and inspections performed.
  • Prepared and presented detailed reports on quality metrics, trends, and improvement initiatives to management.
  • Developed and implemented inspection procedures for incoming materials.
  • Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Maintained accurate records of quality reports, statistical reviews, and relevant documentation.
  • Implemented best practices for ensuring high levels of product quality.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Utilized root cause analysis techniques to identify and rectify quality-related problems.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Assisted with correcting systemic problems in order to eliminate errors.
  • Participated in external audits and regulatory inspections, providing necessary documentation and support.
  • Conducted root cause analysis on defective parts and provided corrective action recommendations to management.
  • Coordinated with cross-functional teams to address quality issues and implement corrective actions.
  • Prepared reports to communicate results of quality inspection activities to management.

PCI
El Dorado Arkansas , AR

Lead Quality Assurance Auditor
05.2021 - 03.2023

Job overview

  • Perform and complete visual, dimensional, and performance testing on all products being ran each day
  • Inspection of all incoming material, parts produced by our machines, measure all parts inspected, record all measurements and performance testing results in database
  • Perform root cause analysis on problematic parts & machines
  • Follow up inspections to ensure issues are corrected and they meet appropriate
  • Made adjustments to equipment or calibrated instruments to required tolerances.
  • Recommended essential corrective actions based on test results.
  • Ensured that production processes met all applicable safety requirements and regulations.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
  • Created detailed documentation of audit findings, including recommendations for resolution of any issues identified.
  • Collected and assessed latest information about ongoing work and compliance issues.
  • Positioned components, parts or materials for testing.
  • Identified potential non-conformances during the development process and implemented corrective action plans.
  • Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
  • Developed and maintained audit procedures to ensure compliance with company standards.
  • Selected samples for use as test models.
  • Assisted in the implementation of new technologies or methods designed to improve product quality control measures.
  • Maintained accurate records of all quality assurance activities performed.
  • Notified supervisors or other relevant personnel of test or production issues.
  • Completed day-to-day duties accurately and efficiently.

Woodland Resources Inc.

Office Manager
05.1992 - 06.2018

Job overview

  • Accounts payable and accounts receivable
  • Supports company operations By maintaining Office systems and supervising staff
  • Maintains office services by Organizing up office operations and procedures
  • Controlling correspondence, Designing filing systems, Reviewing and approving supply requisitions, Assigning and monitoring clerical functions
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Supervised staff members, organized schedules and delegated tasks.
  • Used judgment and initiative in handling confidential matters and requests.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Created and managed budgets for travel, training, and team-building activities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Organized company events including holiday parties, team building activities .
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Implemented quality control measures to uphold company standards.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained filing system for records, correspondence and other documents.
  • Managed, scheduled and coordinated office functions and activities for employees.l
  • Managed office inventory and placed new supply orders.
  • Managed office budget to handle inventory, postage and vendor services.
  • Developed and implemented office policies and procedures.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Education

El Dorado High School
El Dorado

Diploma
05.1991

University Overview

Skills

  • Raw materials testing
  • Corrective action implementation
  • Calibration standards
  • Electronic measurement devices
  • Testing procedures
  • Root-cause analysis
  • Line checking
  • Process quality review
  • Production line observation
  • Quality assurance requirements
  • Functional testing
  • Safety protocols

Certification

LOTO Lock Out Tag Out

Timeline

Quality Assurance Technician
Foster Farms
04.2023 - 10.2024
Lead Quality Assurance Auditor
PCI
05.2021 - 03.2023
Office Manager
Woodland Resources Inc.
05.1992 - 06.2018
El Dorado High School
Diploma

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Shannon Washington