Shannon Waters

• Emergency Care Technician in the ICU and triage floor overseeing the care of multiple high level hospitalized patients. High volume triage with a large and diverse staff presence.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
• Administer medications and treatments as instructed by veterinarian.
• Trained and mentored other technical staff.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Actively listened to client’s requests, confirming full understanding before addressing concerns.
• Worked flexible hours; night, weekend, and holiday shifts.
• High level nursing skills including CVC (central line) placement, Nasogastric Tube placement, nasal cannula placement, urinary catheter placement, and intracath placement.
• Proficient in Cornerstone and Instinct.
• Maintained patients on multiple CRI's adjusting according to Veterinarian orders.
• Internal Medicine experience.

• Laboratory sample collection and analysis

• Confidence in communication skills with clients regarding common small animal disease processes, vaccination requirements, medicating, and postoperative care.

• Proficiency in sample collection, including blood, urine, and common cytology sites. Extensive experience with IM, SQ, and IV injections, IV catheter placement, and radiography positioning.

• Excellent surgical assistance skills, including proper technique of invasive and non-invasive surgical preparation and placement, intubation, anesthetic monitoring, and emergency protocols.

• Trained in dental prophylaxis with remarkable timing and thorough cleaning, including proper charting vocabulary, as well as experience with digital dental radiography.

• Administered vaccinations and medications under veterinarian supervision.
• Assisted in diagnostic procedures, including radiography and laboratory tests.
• Monitored patient health and reported changes to veterinary team.
• Provided compassionate care during examinations and treatments.
• Educated pet owners on post-operative care and wellness practices.
• Managed inventory of medical supplies, ensuring availability for procedures.