Shannon Watso
El Dorado Hills,California
Summary
Highly helpful and cooperative individual with strong love for working with people, consistently bringing patience and empathy to every interaction. Demonstrates a energetic and lively approach to work, ensuring that all pets, children, or customers receive compassionate and attentive care, keeping attitude positive in the process. Utilizes attention to detail to better accomplish tasks given so that all parties are happy with the results, whether that be customers or co-workers. Dedicated to delivering top-notch service and building strong, trusting relationships with clients, and fostering long-term loyalty.
Overview
2
2
years of professional experience
Work History
Collection Attendant
Good Will
11.2022 - 12.2024
- Accepted donations from the general public and provided excellent customer service to customers
- Prepared and disbursed tax receipts as requested by donors
- Sorted donations based on qualitative criteria as established by the agency
- Processed textiles and hardlines using agency standards for hanging, tagging, tallying
- Distributed inventory efficiently to store fixtures
- Adhered to and enforced safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment and inventory
- Processed donor inquiries and handled complaints in courteous manner
- Referred customer to Store Manager or Crew Leader if necessary
- Maintained a clean and organized work area
- This includes performing janitorial duties as assigned by supervisor
Education
High School Diploma -
Oakridge High School
El Dorado Hills, CA01-2020
Skills
- Teamwork and collaboration
- Multitasking
- Positive attitude
- Adaptability and dependability
- Problem-solving
- Attention to detail
- Reliability and punctuality
- Relationship building
- Cleaning
- Patience and empathy
- Lifting and sorting
Languages
English
Native or Bilingual
Timeline
Collection Attendant
Good Will
11.2022 - 12.2024
High School Diploma -
Oakridge High School
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