Shannon Weaver
Raleigh,NC
Summary
Dynamic Office Manager with a proven track record at Alsco, excelling in organizational skills and customer service. Enhanced operational efficiency through streamlined processes and effective task delegation. Skilled in financial reporting and accounts reconciliation, contributing to cost savings and improved team productivity. Committed to fostering a positive work environment and supporting staff development.
Overview
21
21
years of professional experience
Work History
Office Manager
Alsco
09.2014 - Current
- Supported daily office operations by organizing schedules and managing communications.
- Assisted in maintaining office supplies inventory, ensuring availability for staff needs.
- Performed data entry tasks with attention to detail for accurate record-keeping.
- Coordinated meetings and events, preparing necessary materials and logistics.
- Implemented filing systems to enhance organization and accessibility of documents.
- Collaborated with team members to streamline administrative processes for efficiency.
- Responded promptly to inquiries, providing information and support as needed.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Accounts Payable Clerk
Alsco
08.2004 - 09.2014
- Processed vendor invoices efficiently, ensuring accurate coding and timely payments.
- Reconciled accounts payable statements, identifying discrepancies and resolving issues promptly.
- Maintained organized records of transactions, enhancing retrieval efficiency for audits and reviews.
- Collaborated with internal departments to streamline invoice processing workflows and improve communication.
- Implemented best practices in invoice management, reducing processing errors by standardizing procedures.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Education
High School Diploma -
South Granville High School
Creedmoor, NC2002
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budgeting
- Clerical support
- Account reconciliation
- Credit and collections
- Mail handling
- Staff management
- Human resources
- Staff hiring
- Supply management
- Employee training
- Policy implementation
- Financial reporting
- Expense reporting
- Team supervision
- Financial accounting
- Business administration
- Meeting planning
- Banking operations
- MS office
- Documentation and reporting
- Task delegation
- Onboarding and orientation
Timeline
Office Manager
Alsco
09.2014 - Current
Accounts Payable Clerk
Alsco
08.2004 - 09.2014
High School Diploma -
South Granville High School
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