Shannon Wheeler
Towanda,PA
Summary
Skilled Deaf Interpreter and Advocate with a strong background in providing exceptional service and support to individuals with hearing losses. Demonstrated expertise in interpretation and interpersonal communication, honed through experience at Sign Language Solutions and The Main Link. Excelled in continuous professional development, showcasing a commitment to cultural understanding and effective teamwork.
Overview
25
25
years of professional experience
Work History
Deaf Interpreter
Sign Language Solutions
01.2024 - Current
- Attended training programs to improve professional knowledge and interpretation skills.
- Provided interpretation services for deaf and hard of hearing individuals.
- Facilitated communication between deaf or hard of hearing individuals and hearing consumers.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Collaborated in planning meetings to better serve hard of hearing in variety of settings.
Homeschool Teacher
Self-employed
03.2020 - Current
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Researched multiple curricula, methodologies and perspectives as part of educational planning.
- Created and developed lesson plans to meet students' academic needs.
- Adapted teaching methods and materials to meet students' varying needs.
- Teach about the culture and language on American Sign Language.
Advocate
Self-employed
09.1999 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
Community Inclusion Provider/ Deaf Translatator
The Main Link
08.2019 - 01.2024
- Analyzed assigned day support service programming and implemented changes to maximize program success.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Facilitated community outreach to expand participation and support.
- Delivered daily direct support to clients with disabilities and disadvantages.
- Developed, planned and coordinated leisure activities to promote greater community independence, skills and social interaction.
Education
No Degree - Liberal Arts/ Accounting
Rochester Institute of Technology
Rochester, NYSkills
- Interpretation
- Interpersonal communication
- Continuous professional development
- Effective communication
- Teamwork and collaboration
- Document translation
- Cultural understanding
- Confidential information protection
- Information interpretation
Timeline
Deaf Interpreter
Sign Language Solutions
01.2024 - Current
Homeschool Teacher
Self-employed
03.2020 - Current
Community Inclusion Provider/ Deaf Translatator
The Main Link
08.2019 - 01.2024
Advocate
Self-employed
09.1999 - Current
No Degree - Liberal Arts/ Accounting
Rochester Institute of Technology
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