Shannon Wilbert
Birmingham
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.
Overview
2026
2026
years of professional experience
Work History
Delivery Truck Helper
Gulf Distributing Company Of Alabama
Bessemer
03.2022 - Current
- Moved pallets onto loading dock using a forklift or other powered equipment as needed.
- Maintained records of goods delivered, including weight, quantity and destination of each load.
- Adhered to safety regulations while operating vehicles or handling materials.
- Unloaded merchandise from delivery truck at customer site and verified accuracy of shipment against packing slip.
- Collected payments from customers upon completion of deliveries.
- Communicated regularly with driver to coordinate pickups and deliveries throughout the day.
- Monitored fuel levels in vehicle and refueled when necessary.
- Loaded and unloaded delivery truck with product, ensuring items were properly secured.
- Ensured accurate inventory of products on board delivery truck before leaving warehouse.
- Provided excellent customer service when interacting with customers during deliveries.
- Notified supervisor of any problems or special requests encountered during deliveries.
Shift Manager
Rally's Checkers
Birmingham
10.2021 - 10.2025
- Provided coaching and guidance to team members when necessary to improve performance.
- Monitored store operations to ensure compliance with company policies and procedures.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Maintained cleanliness and organization of work area.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Trained new employees on company policies, procedures, and job responsibilities.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Ensured compliance with food safety regulations and quality standards.
Warehouse Associate
USPS
Birmingham
08.2022 - 10.2022
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assisted in loading finished goods onto delivery vehicles as required.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Packed goods for shipment in accordance with customer instructions.
- Maintained accurate records of all incoming and outgoing shipments.
- Used pallet jacks to move items to and from warehouse locations.
- Unloaded materials from trucks using forklifts and pallet jacks.
Warehouse Associate
Dollar General Distribution Center
Bessemer
- Work safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
- Inspect incoming and outgoing shipments to verify accuracy and prevent errors.
- Using hand-held devices to keep track of all working matters.
- Operating forklift, pallet jacks and etc.
Education
Wenonah High School
Birmingham, ALSkills
- Staff training
- Forklift operation
- Order packing
- Customer service
- Team leadership
- Loading and unloading
- Warehouse operations
- Package handling
- Pallet jack operation
- Warehouse operations experience
- Lifting and sorting
Timeline
Warehouse Associate
USPS
08.2022 - 10.2022
Delivery Truck Helper
Gulf Distributing Company Of Alabama
03.2022 - Current
Shift Manager
Rally's Checkers
10.2021 - 10.2025
Warehouse Associate
Dollar General Distribution Center
Wenonah High School
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