Shannon Williams

• Conducted comprehensive hematological and chemical analyses to support patient diagnosis and treatment.
• Implemented quality control protocols to ensure accuracy and reliability of laboratory results.
• Trained and mentored junior staff on laboratory procedures and safety compliance.
• Streamlined workflows to enhance laboratory efficiency and reduce turnaround times for test results.

-Performs and interprets standard, complex and specialized laboratory tests.

-Understands the underlying scientific principles of laboratory testing as well as the technical, procedural, and problem-solving aspects.

-Correlates abnormal laboratory data with pathologic states, determines the validity of test results, and assesses the need for additional testing.

-Understandes the purpose of quality control programs, and evaluates computer-generated data and quality control information to determine the acceptability of results.

-Provides input into the development of new instruments, methods, and procedures.

-Assists in the evaluation of new instruments and procedures.

-Assists in the training of new employees and students.

• Performs complex laboratory techniques related to different hemoglobinopathies. Including performing Complete Blood Cell Counts and Differentials, Coagulation Studies, Body Fluid analysis, and Urinalysis

• Performs red cell blood grouping and antibody identification on donor and referred patient blood samples
• Determines suitability for transfusion of donor units with discrepant ABO or Rh groups and unexpected red cell antibodies
• Performs pre-transfusion compatibility testing
• Performs molecular procedures and platelet compatibility work
• Provides informal and written reports, technical assistance and consultation to customers
• Assists in maintaining rare donor files
• Assists in maintaining files of HLA typed apheresis donors and performs computer searches when requested
• Investigate and review non-conformances through quality incident reporting
• Perform supervisory reviews and tasks as needed
• Perform validations and new process development
• Perform controlled document writing and revisions
• Assists with staff training and competency when applicable

• Performs research work in various scientific and medical areas associated with numerous biological agents
• Provides input and clarity on guidelines and regulations related to proper handling and storage of various biological materials
• Prepares and delivers written and oral reports to a variety of individuals and groups in both informal and formal settings within the division
• Responds to questions for inclusion in a comprehensive report
• Provides suggestions for changes, graphs, spreadsheets, etc., to report on any inconsistencies or area where the data appear inconclusive within the division
• Records quality results in accordance with established procedures and maintains complete, detailed records of all work performed

• Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
• Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials. Some of these items can weigh up to 75 lbs
• Drive ground equipment such as tugs to help the plane push back from the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
• Collaborate with the internal team to ensure a safe and on-time departure
• May clean the interior of the aircraft, clean and service aircraft lavatories