Shannon Williams
Cherokee Village,AR
Summary
Detail-oriented Truck Driver experienced in operating 18-wheelers and box trucks. Achieved on-time deliveries and improved fuel efficiency through strategic driving techniques while maintaining a clean driving record and adhering to safety protocols. Focused on enhancing customer satisfaction and retention through effective communication and efficient logistics management.
Overview
2
2
years of professional experience
Work History
Driver/Operator
White River material
Batesville, AR
06.2024 - 01.2026
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Communicated effectively with team members to coordinate transportation needs.
- Worked well with dispatchers to communicate route and schedule changes.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Assisted in training new drivers on company policies and procedures.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Processed shipment documents neatly and efficiently for each load.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Reacted decisively and quickly to protect spoilage.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Driver/Operator Truck Driver
B&B supply
Franklin, AR
11.2023 - 06.2024
Education
Volunteer High School
Churchill , TNSkills
- Logistics coordination
- Dispatch coordination
- Route navigation
- Vehicle maintenance
Class B CDL
- Dump trucks Bob trucks box trucks
Timeline
Driver/Operator
White River material
06.2024 - 01.2026
Driver/Operator Truck Driver
B&B supply
11.2023 - 06.2024
Volunteer High School