Shannon Willis
Riceville,TN
Summary
Results-driven and versatile with knowledge to readily support a variety of professional undertakings. Displays determination in all endeavors with attention to detail for optimal end results. Exceptional decision maker specializing in human relations and benefits.
SUMMARY OF QUALIFICATIONS:
Lead recruitment, staffing and retention efforts that include talent management and succession planning. Excellent interpersonal, communication and teamwork skills. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Veterans’ Employment Representative
Department Of Labor And Workforce Development
01.2021 - Current
- Conduct outreach to employers and engage in advocacy efforts with hiring executives to increase employment opportunities for veterans
- Encourage hiring of disabled veterans, and generally assist veterans to gain and retain employment.
- Forged relationships with employers in 5 counties to gain insight into job openings and career opportunities.
- Facilitated job fairs and industry events to build employment networks.
- Managed time efficiently in order to complete all tasks within deadlines
- Used critical thinking to break down problems, evaluate solutions and make decisions
Career Specialist/SNAP E&T Representative
Department Of Labor And Workforce Development
01.2018 - 01.2021
- Responsible for delivering department’s employment and educational services to employers and job seekers in local American Job Centers, partner agencies, and online at Jobs4TN.gov
- Assist with review and preparation of documents related to policy and guidance to workforce system providers and partners
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Maintained knowledge of market and diverse career opportunities.
Front Office Coordinator
Foothills Oral & Maxillofacial
01.2013 - 01.2018
- Collect patient and client documents and information upon referral.
- Provide confidential support to doctors and patients in a clinical setting
- Retrieving insurance benefits, schedule appointments and surgical evaluations
- Dictate medical letters, data entry, filing, correspondence, multi-line phone
Education
Bachelor of Science - Interdisciplinary Studies
University of TN
Martin, TN12.2022
Associate of Science - Business
Chaminade University of Honolulu
Honolulu, HI06.1996
Skills
- Status Updates
- Retention Program Development
- Learning Strategies
- Resource Coordination
- Career Development
Timeline
Veterans’ Employment Representative
Department Of Labor And Workforce Development
01.2021 - Current
Career Specialist/SNAP E&T Representative
Department Of Labor And Workforce Development
01.2018 - 01.2021
Front Office Coordinator
Foothills Oral & Maxillofacial
01.2013 - 01.2018
Bachelor of Science - Interdisciplinary Studies
University of TN
Associate of Science - Business
Chaminade University of Honolulu
Similar Profiles
Ronda MerrittRonda Merritt
Business Development Representative 1 at New Jersey Department of Labor and Workforce DevelopmentBusiness Development Representative 1 at New Jersey Department of Labor and Workforce Development
Janie Morrison-ThompsonJanie Morrison-Thompson
Administrative Assistant 2 at New Jersey Department of Labor and Workforce DevelopmentAdministrative Assistant 2 at New Jersey Department of Labor and Workforce Development
Khalilah ThomasKhalilah Thomas
Data Entry Clerk 1 at New Jersey Department Of Labor And Workforce DevelopmentData Entry Clerk 1 at New Jersey Department Of Labor And Workforce Development
Jill LevittJill Levitt
Employment and Training Specialist 1 at NJ Department of Labor and Workforce DevelopmentEmployment and Training Specialist 1 at NJ Department of Labor and Workforce Development
Grace DeBuskGrace DeBusk
Receptionist and Veterinary Assistant at Athens Small Animal HospitalReceptionist and Veterinary Assistant at Athens Small Animal Hospital