Shannon Wilson
Odessa,TX
Summary
Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 25-year progressive career background combined with dedication to corporate growth and development. Along with resourceful sales and operations manager offering 25 years of demonstrated success in increasing revenue, reducing costs and improving customer satisfaction. Exceptional performance developing new business and driving market development.
Overview
28
28
years of professional experience
Work History
Regional Sales Manager
Oilfield Equipment Inc.
11.2021 - 08.2022
- Finalized sales deals and contracts.
- Managed territory budget to support development of regional and territory leads.
- Improved customer satisfaction levels by addressing concerns promptly and offering personalized solutions tailored to their needs.
- Visited clients to sell 1502 Iron and Oilfield Supplies.
- Increased sales revenue by implementing effective market strategies and building strong relationships with clients.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties.
- Built relationships with customers and community to establish long-term business growth.
Outside Sales Manager
Blaze Sales And Services
08.2020 - 10.2021
- Managed territory budget to support development of regional and territory leads.
- Finalized sales deals and contracts.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
Branch Manager
The Lass Corporation
10.2017 - 07.2020
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
- Negotiated lucrative contracts with suppliers that resulted in cost savings without compromising on product quality or availability.
- Successfully managed complex customer complaints and resolved issues in a timely manner, resulting in higher levels of client satisfaction and repeat business.
- Implemented efficient inventory management systems, reducing costs while maintaining optimal stock levels.
Outside Sales Representative
Private Consulting
09.2016 - 09.2017
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by addressing and resolving complaints in timely manner.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Manager
GAGE MEASUREMENTS AND CONTROLS
11.2014 - 08.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Managed diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Maintained strong knowledge of industry trends, competitor offerings, and market demands to inform sales strategies.
- Delivered consistent revenue growth by exceeding sales targets on quarterly basis.
Branch Manager
TSI FLOW PRODUCTS
09.2013 - 09.2014
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Increased sales revenue by establishing and nurturing relationships with key retail clients.
Outside Sales Representative
Private Consulting
09.2011 - 09.2013
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Optimized sales pipeline management by diligently tracking leads, prospects, and opportunities in CRM software.
- Facilitated contract negotiations to secure favorable terms for both company and clients while closing deals successfully.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
WHSE, INSIDE AND OUTSIDE SALES, BRANCH MANGER
Jet Supply
10.1994 - 09.2011
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Education
High School Diploma -
Permian High School
Odessa, TX05.1991
Skills
- Sales expertise
- Project Management
- Account Management
- Product and service knowledge
- New Account Development
- Profit and loss understanding
- Closing Techniques
Timeline
Regional Sales Manager
Oilfield Equipment Inc.
11.2021 - 08.2022
Outside Sales Manager
Blaze Sales And Services
08.2020 - 10.2021
Branch Manager
The Lass Corporation
10.2017 - 07.2020
Outside Sales Representative
Private Consulting
09.2016 - 09.2017
Sales Manager
GAGE MEASUREMENTS AND CONTROLS
11.2014 - 08.2016
Branch Manager
TSI FLOW PRODUCTS
09.2013 - 09.2014
Outside Sales Representative
Private Consulting
09.2011 - 09.2013
WHSE, INSIDE AND OUTSIDE SALES, BRANCH MANGER
Jet Supply
10.1994 - 09.2011
High School Diploma -
Permian High School
Similar Profiles
Jatinder Singh SagguJatinder Singh Saggu
Procurement Officer at Unicorn Oilfield Equipment Sales & Services LLCProcurement Officer at Unicorn Oilfield Equipment Sales & Services LLC
Christian CamarenaChristian Camarena
Inventory Specialist at L&M Oilfield Equipment ServicesInventory Specialist at L&M Oilfield Equipment Services
Josh KardelisJosh Kardelis
Shop Laborer at Cuttings Edge Oilfield Equipment LTD.Shop Laborer at Cuttings Edge Oilfield Equipment LTD.