Shannon WIlson
Summary
Accomplished professional with proven track record as a natural leader and effective communicator with a strong commitment to driving results and achieving success. Proficient in SAP and CRM systems, with a focus on optimizing operations and delivering exceptional outcomes.
Results-driven legal professional with significant experience in litigation processes and case management. Known for dependable collaboration, adaptability to changing needs, and delivering high-quality work under pressure. Skilled in legal research, document preparation, and client communication, ensuring efficient and effective support for legal teams.
Overview
12
12
years of professional experience
Work History
Litigation Paralegal
Higbee & Associates
11.2024 - Current
- Assisted in all aspects of litigation for consumer's rights, ensuring thorough case management.
- Act as a liaison between clients, vendors, and negotiators, ensuring clear communication and smooth settlement processes
- Request and obtain settlement authority from vendors, coordinating with negotiators to present accurate and timely offers.
- Assist negotiators in compiling and presenting settlement offers, ensuring that all required information is accurately relayed.
- Coordinated global collaboration by leading virtual meetings via Microsoft Teams, ensuring seamless communication across three time zones.
Fulfillment Associate
Baker Hughes, Inc.
05.2021 - 06.2024
- Executed inventory transfers within SAP to maintain precise inventory levels and ensure data accuracy
- Process and manage equipment in SAP work orders to monitor repairs and ensure stock visibility is maintained.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Lead Inventory Cycle Counter
Baker Hughes, Inc.
10.2018 - 05.2021
- Coordinated daily cycle counts across multiple plants to ensure inventory readiness for immediate deployment, minimizing downtime and preventing business disruptions
- Conducted internal audits to evaluate and improve processes and procedures for enhanced operational efficiency and compliance
- Organized and lead communication and development of process enhancements
HR Administrative Assistant
Baker Hughes, Inc.
07.2018 - 10.2018
- Supported recruitment efforts by coordinating job postings, scheduling interviews, and assisting with candidate communication
- Managed and maintained accurate employee records, ensuring compliance with company policies and legal requirements
- Assisted in onboarding new employees by preparing documentation, conducting orientations, and coordinating training sessions
- Organized and facilitated employee engagement events and professional development initiatives
- Contract Position
Legal Case Manager – Personal Injury
Gerling Law Office, PC
10.2013 - 03.2018
- Case Investigation: Gathering evidence such as medical records, accident reports, and witness statements
- Client Communication: Maintaining relationships with clients, updating them on case progress, and addressing their concerns
- Medical Record Review: Evaluating medical records and understanding medical terminology relevant to cases
- Case Management: Organizing and maintaining case files to ensure all information is accurate and accessible
Education
High School - Computer Technology
Harrison High School
05.1999
Skills
- Proficiency in software (eg, SAP, CRM systems, Microsoft Office Suite)
- Data analysis and reporting
- Project management
- Leadership and team management
- Effective communication
- Problem-solving and critical thinking
- Adaptability and flexibility
- Time management and organization
- Collaboration and interpersonal skills
- Remote Work
Timeline
Litigation Paralegal
Higbee & Associates
11.2024 - Current
Fulfillment Associate
Baker Hughes, Inc.
05.2021 - 06.2024
Lead Inventory Cycle Counter
Baker Hughes, Inc.
10.2018 - 05.2021
HR Administrative Assistant
Baker Hughes, Inc.
07.2018 - 10.2018
Legal Case Manager – Personal Injury
Gerling Law Office, PC
10.2013 - 03.2018
High School - Computer Technology
Harrison High School
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