SHANNON WILSON
Barrington,IL
Summary
Office Administration & Operations Professional experienced in coordinating purchasing, scheduling, invoicing, payroll, and vendor relations. Achieved significant operational efficiency through the implementation of Salesforce purchasing workflows and management of inventory records. Focused on delivering timely support for service and project teams in fast-paced environments.
Overview
3
3
Certifications
15
15
years of professional experience
Work History
Purchasing Manager
American Door and Dock
09.2023 - Current
- Led Salesforce purchasing implementation and established purchasing workflows in a new company-wide system.
- Processed purchase orders, reviewed vendor pricing, tracked orders, and coordinated fulfillment and delivery to meet project timelines.
- Coordinated communication with vendors, suppliers, service teams, and internal departments to ensure timely availability of orders and materials.
- Maintain inventory and material records while coordinating shipping, receiving, and logistics.
- Support day-to-day office and purchasing operations for service and project teams, including processing and coordinating electrical orders.
- Supported administrative documentation, reporting, and operational processes to enhance efficiency across a nationwide service network.
- Coordinated fleet and safety operations across multiple locations. across 80+ locations nationwide.
Administrative Professional / Parts Manager
TDI Packsys LLC
08.2022 - 09.2023
- Managed purchasing, invoicing, scheduling, accounts payable/receivable, and vendor communications to streamline daily administrative operations.
- Coordinated parts procurement and warehouse logistics to enhance service delivery and meet operational requirements.
- Used NetSuite and QuickBooks for purchasing, inventory, invoicing, and financial processes.
- Enhanced inventory visibility and administrative efficiency by implementing targeted process improvements.
Construction Payroll / Administrative Experience
Bourbon Tile
01.2021 - 08.2022
- Processed payroll for 150 tile setters, ensuring accuracy and timely processing of payroll information.
- Managed construction administrative processes with emphasis on accuracy, organization, and confidentiality.
- Prior Experience
Manager / Server
Denny's
04.2012 - 09.2021
- Managed daily operations in a high-volume environment, including purchasing, ordering, receiving, inventory, scheduling, staffing, and customer service.
- Coordinated vendor communications and streamlined purchasing, ordering, and receiving processes to ensure timely stock availability.
- Managed scheduling and labor planning while overseeing employee training and optimizing daily operational workflows for seamless service.
- Executed cash handling, reconciliation, and reporting while conducting operational audits to maintain financial accuracy.
Administrative Assistant
The Bridge Group
12.2012 - 07.2018
- Coordinated office operations, scheduling, reporting, customer communication, database management, and administrative workflows to ensure smooth daily functioning.
- Answered calls and routed inquiries with professional customer service.
- Prepared correspondence, reports, and documents for client and staff review.
- Answered calls and routed inquiries with professional customer service.
Education
University of Illinois At Urbana-Champaign
Champaign, ILSkills
- Purchase Orders
- Electrical Procurement
- Construction Operations
- Vendor & Customer Communication
- Inventory Management
- Invoicing
- Accounts Payable / Receivable
- QuickBooks
- NetSuite
- SAP
- Salesforce
- Salesforce Management
- Scheduling & Coordination
- Order processing
- Inventory control
- Process optimization
- Microsoft Office
- Construction Payroll
Personal Information
Driving License: Valid Driver's License
Certification
Forklift Certification
Timeline
Purchasing Manager
American Door and Dock
09.2023 - Current
Administrative Professional / Parts Manager
TDI Packsys LLC
08.2022 - 09.2023
Construction Payroll / Administrative Experience
Bourbon Tile
01.2021 - 08.2022
Administrative Assistant
The Bridge Group
12.2012 - 07.2018
Manager / Server
Denny's
04.2012 - 09.2021
University of Illinois At Urbana-Champaign