Shannon Winebarger

• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
• Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
• Built relationships with customers and community to establish long-term business growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Managed accounts to retain existing relationships and grow share of business.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Implemented systems and procedures to increase sales.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Prepared sales presentations for clients showing success and credibility of products.
• Organized promotional events and interacted with community to increase sales volume.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
• Streamlined sales processes for improved efficiency and customer satisfaction.

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction

• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals

• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty

• Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers

• Developed strong relationships with key clients through regular communication and personalized support

• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue

• Utilized CRM software to accurately document interactions with customers and track issue resolution progress

• Provided daily care and attention to a variety of animals, including feeding, grooming, and exercise

• Maintained clean and sanitary living environments for animals by regularly cleaning cages, enclosures, and play areas

• Administered medications as directed by veterinarians to ensure the health and well-being of animals

• Monitored animal behavior and reported any changes or concerns to supervisors or veterinary staff

• Assisted with basic medical procedures such as wound cleaning, bandaging, and administering vaccinations

• Implemented behavioral enrichment activities to promote mental stimulation for animals in captivity

• Collaborated with other caretakers to develop individualized care plans for each animal based on their specific needs

• Ensured compliance with all safety protocols when handling potentially dangerous or aggressive animals

• Maintained accurate records of animal health, behavior observations, and any treatments administered

• Participated in training sessions to enhance knowledge of animal behavior, handling techniques, and species-specific care requirements

• Responded promptly to emergency situations involving sick or injured animals

• Performed routine health checks on all incoming animals ensuring early detection of potential issues

• Trained dogs on basic obedience commands using positive reinforcement techniques

• Provided emotional support and comfort to animals experiencing stress or anxiety

• Maintained inventory of food, supplies, and medications ensuring adequate stock levels at all times

• Collaborated with veterinarians to develop treatment plans for animals with chronic health conditions

• Coordinated transportation arrangements for animals being transferred between facilities

• Responded to inquiries from potential adopters, providing information about available animals

• Performed behavioral assessments on incoming animals to determine suitability for adoption

• Collaborated with foster families to provide temporary care for animals awaiting permanent homes

n/a Inbound Sales Coordinator/Customer service at TV Mounting Dallas

I have been doing volunteer work to help rescue and rehabilitate and re-home rural dogs and puppies in the outskirts of Ferris, TX. Some on my own and also now with flying b rescue.

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction

• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals

• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty

• Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers

• Developed strong relationships with key clients through regular communication and personalized support

• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue

• Utilized CRM software to accurately document interac