Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Shannon Witherspoon

Shannon Witherspoon

Springfield,OH

Summary

Proven HR Associate Partner at Amazon.com, adept in enhancing employee retention and automating HR processes for strategic focus. Skilled in conflict resolution and fostering positive work environments, demonstrating a blend of hard skills in HR management systems and soft skills in employee relations. Achieved significant improvements in efficiency and productivity, underscoring a commitment to excellence and growth.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Human Resources Associate Partner

Amazon.com
06.2023 - Current
  • Enhanced employee retention by implementing effective onboarding processes and conducting regular follow-up meetings.
  • Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.
  • Assisted in maintaining compliance with labor laws, reducing potential risks of fines or lawsuits against the company.
  • Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
  • Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
  • Contributed to the development of long-term HR strategies that aligned with overall business objectives while encouraging sustained growth and success for the organization.
  • Facilitated conflict resolution between team members, resulting in healthier work relationships and improved collaboration efforts.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Streamlined internal processes, fostering improved efficiency and productivity within the firm.
  • Liaised between partners and internal stakeholders to resolve conflicts.

Warehouse Associate

Amazon.com
West Jefferson, Ohio
02.2021 - 06.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant General Manager

Arby's
05.2012 - 02.2021
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Mentored and motivated team members to achieve challenging business goals.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

Bachelor of Science - Organizational Leadership

Wright State University
Dayton, OH
01.2008 - 08.2009

MBA - Accounting

Keller Graduate School of Management
01.2019 - 08.2022

Skills

  • Employee Relations Management
  • HR Policies Implementation
  • Complex Problem-Solving
  • Human Resources Management Systems
  • Conflict Resolution
  • Time Tracking and Payroll Administration
  • Employee Scheduling
  • Sales Forecasting
  • Customer Service Management
  • Staff training/development
  • Inventory Management
  • Quality Assurance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources Associate Partner

Amazon.com
06.2023 - Current

Warehouse Associate

Amazon.com
02.2021 - 06.2023

MBA - Accounting

Keller Graduate School of Management
01.2019 - 08.2022

Assistant General Manager

Arby's
05.2012 - 02.2021

Bachelor of Science - Organizational Leadership

Wright State University
01.2008 - 08.2009

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Shannon Witherspoon