Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Shannon Wood

Human Resources Manager
Huntsville,Tx
Shannon Wood

Summary

Award winning Human Resources Manager with 25 years of expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet employee needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and empathetic HR Manager advocating for employee needs and who oversees state governmental Human Resources duties to include benefits management, onboarding, FMLA, ADA, workers’ compensation, performance evaluations, employee records, litigations, employee service and retirement awards for over 40,000 employees.

Overview

25
years of professional experience
1
Certification

Work History

Manger III/Employee Services
01.2018 - Current

Job overview

  • Manages the activities of staff in the Employee Services program areas; plans, implements, coordinates, monitors, and evaluates program policies and procedures; develops guidelines, procedures, rules, and regulations; and monitors compliance with policies and procedures
  • Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; develops and implements techniques for evaluating program activities; manages evaluation of program activities; and identifies areas in need of change and makes recommendations to improve operations
  • Oversees the preparation of management and productivity reports; develops methods and procedures for compiling and analyzing statistical data; oversees the maintenance of records and analysis of program reports and reporting procedures; oversees special investigations, internal audits, and research studies; and develops and evaluates budget requests
  • Provides technical guidance in the program areas; counsels staff on issues, rules, and regulations relating to human resource management; provides guidance, expertise, and liaison to ensure compliance with program requirements; and represents the program areas at meetings, hearings, trials, conferences, and seminars and on boards, panels, and committees.

HRS

V/Department Coordinator and Division Level Auditor
09.2018 - 08.2019

Job overview

  • Plans, directs, and coordinates departmental human resources program activities; coordinates direct hire orientation processes and provides training for departmental human resources staff within established guidelines; and sets up training dates, prepares training materials, and coordinates use of audiovisual aids and equipment
  • Coordinates, prepares for, and conducts on-site Human Resources Operational Reviews for departments, parole offices, and agency and private prison facilities to ensure compliance with departmental policies and procedures; conducts technical review of private prison policies and procedures and makes compliance recommendations; and coordinates, prepares, and submits related reports
  • Plans, develops, reviews, revises, and implements program policies, procedures, rules, and regulations; monitors and determines the effectiveness of programs; and develops solutions to problems with procedures or applications of policy
  • Prepares and oversees the preparation of correspondence, reports, and other documentation pertaining to program activities; prepares human resources budget requests; oversees the maintenance and tracking of the human resources budget to include purchasing, fixed assets, and outside contract expenditures, records, and files; and oversees, coordinates, and monitors building maintenance and repairs
  • Advises staff on issues, rules, and regulations relating to human resources management; prepares and oversees the preparation of training and operational manuals and informational materials; and provides technical guidance and assistance to agency supervisors, managers, and other employees.

Human Resource Specialist III/Offender Transportation
09.2012 - 09.2018

Job overview

  • Coordinates human resources actions and operations; assists in planning, developing, revising, and implementing human resources policies and procedures; ensures compliance with agency policies and procedures and state and federal laws and regulations; and directs the development and maintenance of departmental files and records in accordance with established agency standards
  • Reviews and responds to requests for information; prepares and oversees the preparation of human resources correspondence, reports, forms, and other documents; and coordinates work with other departments, divisions, agencies, staff, and the public
  • Oversees time-keeping and other data entry processes; enters, retrieves, and verifies data utilizing an automated information system; and provides technical assistance to agency staff regarding human resources issues
  • Reviews human resources operations and initiates improvements; develops and conducts training for employees, managers, and supervisors related to human resources issues
  • Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access
  • Supervises the work of others.

Human Resource Specialist IV, Assistant Leaves Administrator/Employee Services
11.2007 - 08.2012

Job overview

  • Coordinates and administers Leaves, Workers’ Compensation, and Employee Records program processes; assists in planning, developing, revising, and implementing policies, procedures, rules, regulations, and guidelines; participates in the analysis of program operations and makes recommendations for improvements; and ensures compliance with agency policies and procedures and state and federal laws and regulations
  • Reviews and prepares training programs and materials; evaluates the specific training needs of agency human resources representatives, human resources management, and program staff; and coordinates with other departments, agencies, and the public to provide specific program information, procedures, and training
  • Assists in the preparation of communications to human resources representatives, employees, and managers; prepares and oversees the preparation of correspondence, technical reports, status reports, and other documentation regarding program changes; provides statistical data for program areas; and coordinates the maintenance and analysis of human resources automated systems, files, records, and reports
  • Provides technical assistance to employees and managers regarding program activities; and communicates and disseminates information regarding human resources policies, procedures, rules, and regulations
  • Trains and supervises the work of program staff; counsels’ staff on issues and explains rules, regulations, and policies related to agency requirements and program processes; and develops solutions to problems through procedures or application of policy.

Human Resource Specialist II/TDCJ
05.1998 - 10.2007

Job overview

  • Multiple Units
  • Participates in the administrative processing of new hires, employee separations, and other human resources actions; assists in planning, developing, revising, and implementing human resources policies and procedures; and communicates and disseminates human resources policies and procedures
  • Provides technical assistance to employees and managers regarding human resources issues to include compensation, employment, leave provisions, retirement, and insurance; advises agency staff on human resources issues, rules, and regulations; and reviews human resources paperwork to ensure compliance with agency policies and procedures
  • Performs and oversees time-keeping and other data entry processes; prepares human resources correspondence, reports, forms, and other documents; and maintains personnel files, records, reports, and statistical data in an automated record-keeping system
  • Coordinates and conducts new hire orientation activities, and coordinates work with other departments, divisions, agencies, staff, and the public
  • Trains and supervises the work of others.

Education

Ashworth College
Norcross, GA

AA from HR Management

University Overview

Skills

  • Human Resources Management, Human Resources Processes, Workers’ Compensation, Employee Orientation, Benefits Administration, Internal Audits, Performance Management, PeopleSoft, Conflict Management, FMLA, ADA, Recruiting, Analysis Skills,
  • Education
  • Current
  • Associate of Arts in HR Management/Ashworth
  • Achievements
  • Coordinated all COVID-19 employee leaves throughout agency divisions
  • In coordination with my peers for the first time an onboarding plan was created and implemented for all HR division employees
  • Implemented a pilot program to “outsource” all employee medical leave requests to be handled by Employee Services at HRHQ This is to ensure compliance with federal and state laws
  • Received Employee of the Month 2007 and 2012

Certification

Graduated from Equipping Leaders in November 2021 Received Outstanding Employee in December 2021 and was recognized by the Texas Board of Criminal Justice Graduated Focus Leadership Conference in October 2022 2

Timeline

V/Department Coordinator and Division Level Auditor
HRS
09.2018 - 08.2019
Manger III/Employee Services
01.2018 - Current
Human Resource Specialist III/Offender Transportation
09.2012 - 09.2018
Human Resource Specialist IV, Assistant Leaves Administrator/Employee Services
11.2007 - 08.2012
Human Resource Specialist II/TDCJ
05.1998 - 10.2007
Ashworth College
AA from HR Management

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Shannon WoodHuman Resources Manager